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Hell Let Loose

Hell Let Loose Dev Tracker




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30 Mar

MOVED: VOIP broken or just the game?

Comment
    Team17_Helper on Steam Forums - Thread - Direct
Hey everyone!

We’ve moved this discussion to the Report a Problem forum so we can provide you with the best support possible.

Thanks for reaching out about the VoIP issues. We’re really sorry to hear you're having trouble!

Thank you, Hylie Pistof, for sharing your thoughts on this.

Cinereous Monk, could you please try updating your audio drivers? Here’s how you can do it:
  1. Open your Windows Device Manager by clicking on the Windows Task Bar.
  2. Type "Device Manager" in the search field and hit Enter.
  3. Expand the "Sound, Video and Game Controllers" section.
  4. Right-click on all devices and select "Update driver."
Also, it might help to delete this folder: C:\Users\%username%\AppData\Local\HLL. This will allow the program to recreate the necessary files, which might resolve your VoIP issues.

Just a heads up: after you delete that folder, you’ll need to ... Read more

29 Mar

MOVED: Friend bought the game but cant join any servers

Comment
    Team17_Help on Steam Forums - Thread - Direct
Hey everyone!

We are sorry to hear you are unable to join any server. We've moved the discussion over to the Report a Problem forum to ensure you get the best help possible.

To best assist you, can you please tell us if you can't find any compatible server at all or if you can see the list of servers but not join them? Please give us more details about this issue you are experiencing.

In the meantime, please try running Steam as an administrator:
  1. Navigate to your Steam install folder (Default: C:\Program Files (x86)\Steam)
  2. Locate the application
  3. Right-click it and go to Properties
  4. Click the Compatibility tab
  5. Check the Run this program as an administrator box
Also, let's run the game as an admin. To do this:
  1. Right-click the game in your Steam Library
  2. Go to Properties then the 'Installed Files' tab
  3. Click 'Browse'
  4. Lo...
Read more

28 Mar

Community Q&A #2 - Tobruk & Update 17

Video

Hell Let Loose | Tobruk | Deep Dive and Release Date Reveal

Video

21 Mar

Community Q&A #1 - Roadmap

Video

18 Mar

Upcoming Roadmap

Post
We hope you enjoyed what we brought to the game last year, and we’re excited to share what’s coming next. As Hell Let Loose continues to evolve and grow, our next four major updates bring the following content:

🗺️ Two brand-new maps, in two very different locales.
🔧 A map refresh of Stalingrad, refining the player experience and addressing long-standing performance issues.
⛽ Powerful new vehicles to shift the tide of battle.
🔫 DLC content bringing new thematic cosmetics to further personalise your loadout.
🎉 And much more!

🗒️ Please note that this roadmap highlights just some of the key additions coming to the game. Each update will also include a variety of new content, quality-of-life improvements, and bug fixes. As we progress we’ll be diving deeper into each update to share more details with you all.

📽️ This starts on Friday 21st March 2025, where we will be hosting a live Q&A with the game devs. Keep an eye on our socials this week for mo... Read more

MOVED: Video settings not saving.

Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hey jagfour,

We're sorry to hear you're having this issue with your settings - we've moved your thread to report a problem so we can try to help further!

Please do try the steps that TheCrazyCanuck has suggested these are part of our troubleshooting steps.

If they do not help, can you please complete the following steps:
  1. Click on the Windows logo, type %localappdata% and Enter
  2. Open HLL folder and go to Saved > Config > WindowsNoEditor
  3. Delete the GameUserSettings.ini file
  4. Launch game and retest saving your settings
We look forward to hearing from you.

Regards,
Team17 Support

MOVED: Game is crashing every session

Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hi all,

We've moved this thread to report a problem so we can try to help further!

Anyone that is experiencing a crash issue, can you please send us your DxDiag information via the steps below: 
  1. Hold down the Windows Key and press R 
  2. The Run dialog should appear. Type dxdiag in the available text field. 
  3. Click OK 
  4. Click Save All Information 
  5. Set the Save as type to Text File (*.txt) 
  6. Save the file DxDiag.txt to your Desktop so it is easy to find. 
  7. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as https://justpaste.it/ or ...
Read more

14 Mar

MOVED: I see 4k is still not working.....

Comment
    Team17_Help on Steam Forums - Thread - Direct
Hey everyone!

We’ve moved this conversation over to the Report a Problem forum so we can help you out better.

Thank you for bringing this 4k issue to our attention while playing Hell Let Loose. We understand how frustrating it can be as it disrupts your gameplay experience.

We know you've mentioned that modifying the ini file shouldn't be the solution, but have you tried it?

Additionally, have you followed the recommendations provided by other players in this thread?

Please also try the following steps: Go to the game Options > Video, and change the Fullscreen Mode to Fullscreen. Then, click on the Master Quality option and set it to any desired setting so that the Fullscreen Resolution options appear below. Select one of the options, starting with a lower resolution to test it.

Let us know if changing the resolution resolves the issue with the mouse not aligning with the menu selections.

We look forward to hearing fr... Read more

12 Mar

MOVED: VERY POOR FPS for good settup

Comment
    Team17_Helper on Steam Forums - Thread - Direct
Hey everyone!

We have moved the thread to the Report a Problem forum for better assistance.

Thanks so much for reaching out! We appreciate you sharing your experience with HLL. It sounds like you've been diving deep into the game, and we totally get how frustrating performance issues can be.

Just to make sure we're on the right track, could you let us know if your game is installed on your main drive and if it is on an SSD?

Also, could you double-check that your monitor is connected to your GPU slots instead of the motherboard? And if you’re using HDMI, it might be worth trying a DisplayPort connection, as that could provide better data transfer.

Since you're working with overclocking, have you tried disabling those features temporarily? Sometimes, settings like automatic overclocking or boost frequencies in the BIOS can affect stability, even if everything seems fine most of the time. Testing with the default settings might give you... Read more

09 Mar

MOVED: Strange problem with FPS, could use a tip

Comment
    Team17_Helper on Steam Forums - Thread - Direct
Hey everyone!

We've moved the discussion over to the Report a Problem forum to ensure you get the best help possible.

Pak, thanks for reaching out about your FPS issue! It sounds a bit frustrating. To recap your situation: You're getting around 100 fps at 2k resolution (1440p) on epic settings with your 3060ti, but when you try to play on a different HD (1080p) monitor, your fps drops to an average of 70 on the same settings. That definitely sounds odd!

To help us figure out what might be going on, could you please share your DxDiag information? Just follow these simple steps:
  1. Hold down the Windows Key and press R.
  2. Type "dxdiag" into the Run dialog that appears and hit OK.
  3. Click on "Save All Information."
  4. Choose "Text File (*.txt)" and save the DxDiag.txt file to your Desktop for easy access.
  5. Open the .txt file, copy everything inside, and paste it into a free text hosting service...
Read more

06 Mar

MOVED: HELP PLS !!!! Hell Let Loose after the update the voice disappeared.

Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hey there,

We've moved your thread to report a problem so we can look into this with you further!

Could you please go through and follow the steps provided in our dedicated VoIP Article[team17.helpshift.com] to see if they help at all?

Let us know how you get on!

Regards,
Team17 Support

27 Feb

MOVED: Hell Let Loose - "Lost Connection to Host" Issue (Need Help)

Comment
    Team17_Helper on Steam Forums - Thread - Direct
Hey everyone!

We've moved your post over to the Report a Problem forum so we can provide you with the best help possible.

We're really sorry to hear you're facing this issue!

When you have a moment, please check out the steps in this article[team17.helpshift.com] and don’t forget to reach out to your Internet Service Provider (ISP) to open your NAT — it might just do the trick!

If you’re still having some trouble after trying those steps, we’d love to get some more information from you. Could you please share:
  • What country are you currently in?
  • Your Steam Downlo...
Read more

MOVED: Low Bit Rate Static Sound Always For No Apparent Reason

Comment
    Team17_Helper on Steam Forums - Thread - Direct
Hey Some Dude!

We’ve moved your post to the Report a Problem forum so we can help you out more effectively.

I’m really sorry to hear you’re experiencing static noise while gaming! Just curious, do you happen to be using an external sound interface, or is it coming from your motherboard?

It might be helpful to try a different headset or setup, just to see if the issue persists. Let us know how it goes!

So that we can better understand the problem and recommend a solution, we would like to request that you please send us your DxDiag information via the steps below:
  1. Hold down the Windows Key and press R
  2. The Run dialog should appear. Type dxdiag in the available text field.
  3. Click OK
  4. Click Save All Information
  5. Set the Save as type to Text File (*.txt)
  6. Save the file DxDiag.txt to your Desktop so it is easy to find.
  7. Open the .txt file, copy a...
Read more

26 Feb

Still can't get in game, but the issue has changed.

Comment
    Team17_Helper on Steam Forums - Thread - Direct
Hey both,

So that we can better understand the problem and recommend a solution, we would like to request that you please send us your DxDiag information via the steps below:
  1. Hold down the Windows Key and press R
  2. The Run dialog should appear. Type dxdiag in the available text field.
  3. Click OK
  4. Click Save All Information
  5. Set the Save as type to Text File (*.txt)
  6. Save the file DxDiag.txt to your Desktop so it is easy to find.
  7. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as https://justpaste.it/ or ...
Read more

MOVED: Can u please fix the connection issues....

Comment
    Team17_Helper on Steam Forums - Thread - Direct
Hey Nospel,

We moved your post over to the Report a Problem forum so we can better assist you.

Please make sure to follow the steps in this article[team17.helpshift.com], and reach out to your Internet Service Provider (ISP) to open your NAT to see if this helps at all.

If you’re still having trouble after trying those steps, we’d love to gather a bit more info from you. When you have a chance, could you let us know:
  1. What country are you currently living in?
  2. Steam Download Region (Steam Settings, Downloads)
  3. What is your internet speed? ...
Read more

21 Feb

can anyone explain this

Comment
    Team17_Help on Steam Forums - Thread - Direct
Hello, everyone!

This post will be moved and handled to the "Report a Problem" forum.

We're sorry to hear you're having this achievement issue with Hell Let Loose.

Since we have received similar reports from other players of this issue, we have now passed this over to the team to investigate further. So, thank you for sharing your report with us.

Unfortunately, we're unable to give any timeframe on how long this may take to resolve, however, we hope for a fix as soon as possible.

Our apologies for any inconvenience this may cause in the meantime.

Thank you for your patience in this matter.

Regards,
Team17 Support

19 Feb

MOVED: Game start up problems.

Comment
    Team17_Help on Steam Forums - Thread - Direct
Hey both,

Thank you for letting us know you are having this black screen issue.

So that we can better understand the problem and recommend a solution, we would like to request that you please send us your DxDiag information via the steps below:
  1. Hold down the Windows Key and press R
  2. The Run dialog should appear. Type dxdiag in the available text field.
  3. Click OK
  4. Click Save All Information
  5. Set the Save as type to Text File (*.txt)
  6. Save the file DxDiag.txt to your Desktop so it is easy to find.
  7. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as https://justpaste.it...
Read more

18 Feb

MOVED: Random achievements

Comment
    Team17_Help on Steam Forums - Thread - Direct
Hey all,

Sorry for the inconvenience regarding random achievements in Hell Let Loose.

We have received similar reports from other players on this issue and we have now passed this over to the team to investigate further.

We're unable to give any timeframe on how long this may take to resolve.

Our apologies for any inconvenience this may cause in the meantime.

Regards,
Team17 Support

14 Feb

PTE U17 | Tobruk | Live all Weekend for testing!

Post
Hello All,

Welcome to the PTE for Tobruk! We’ve got a lot of exciting things for you to play around with.

Map Rotation
  • Warfare - Morning
  • OffensiveBRIT - Morning
  • Warfare - Day
  • OffensiveGER - Day
New Map - Tobruk
Historical Overview The Second Siege of Tobruk was a short lived battle set in Tobruk - Libya that saw the capitulation of the British defences, within a single day. Set on 20th June of 1942, the Second Siege of Tobruk featured the successful campaign of the Deutsche Afrika Korps against the British 8th Army, as the harsh summer sandstorms rolled in. Aside from the close-quarters combat of the city proper, the map also features various caves, aptly named the “Desert Rat Caves” after the defenders of Tobruk, who were often referred to as the “Rats of Tobruk”.

Map Rationale When planning what kind of thematic map we wanted to create, we referred to the existin... Read more



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