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Hell Let Loose

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MOVED: Hell Let Loose - "Lost Connection to Host" Issue (Need Help)

Comment
    Team17_Helper on Steam Forums - Thread - Direct
Hey everyone!

We've moved your post over to the Report a Problem forum so we can provide you with the best help possible.

We're really sorry to hear you're facing this issue!

When you have a moment, please check out the steps in this article[team17.helpshift.com] and don’t forget to reach out to your Internet Service Provider (ISP) to open your NAT — it might just do the trick!

If you’re still having some trouble after trying those steps, we’d love to get some more information from you. Could you please share:
  • What country are you currently in?
  • Your Steam Downlo...
Read more

MOVED: Low Bit Rate Static Sound Always For No Apparent Reason

Comment
    Team17_Helper on Steam Forums - Thread - Direct
Hey Some Dude!

We’ve moved your post to the Report a Problem forum so we can help you out more effectively.

I’m really sorry to hear you’re experiencing static noise while gaming! Just curious, do you happen to be using an external sound interface, or is it coming from your motherboard?

It might be helpful to try a different headset or setup, just to see if the issue persists. Let us know how it goes!

So that we can better understand the problem and recommend a solution, we would like to request that you please send us your DxDiag information via the steps below:
  1. Hold down the Windows Key and press R
  2. The Run dialog should appear. Type dxdiag in the available text field.
  3. Click OK
  4. Click Save All Information
  5. Set the Save as type to Text File (*.txt)
  6. Save the file DxDiag.txt to your Desktop so it is easy to find.
  7. Open the .txt file, copy a...
Read more

Yesterday

Still can't get in game, but the issue has changed.

Comment
    Team17_Helper on Steam Forums - Thread - Direct
Hey both,

So that we can better understand the problem and recommend a solution, we would like to request that you please send us your DxDiag information via the steps below:
  1. Hold down the Windows Key and press R
  2. The Run dialog should appear. Type dxdiag in the available text field.
  3. Click OK
  4. Click Save All Information
  5. Set the Save as type to Text File (*.txt)
  6. Save the file DxDiag.txt to your Desktop so it is easy to find.
  7. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as https://justpaste.it/ or ...
Read more

MOVED: Can u please fix the connection issues....

Comment
    Team17_Helper on Steam Forums - Thread - Direct
Hey Nospel,

We moved your post over to the Report a Problem forum so we can better assist you.

Please make sure to follow the steps in this article[team17.helpshift.com], and reach out to your Internet Service Provider (ISP) to open your NAT to see if this helps at all.

If you’re still having trouble after trying those steps, we’d love to gather a bit more info from you. When you have a chance, could you let us know:
  1. What country are you currently living in?
  2. Steam Download Region (Steam Settings, Downloads)
  3. What is your internet speed? ...
Read more

21 Feb

can anyone explain this

Comment
    Team17_Help on Steam Forums - Thread - Direct
Hello, everyone!

This post will be moved and handled to the "Report a Problem" forum.

We're sorry to hear you're having this achievement issue with Hell Let Loose.

Since we have received similar reports from other players of this issue, we have now passed this over to the team to investigate further. So, thank you for sharing your report with us.

Unfortunately, we're unable to give any timeframe on how long this may take to resolve, however, we hope for a fix as soon as possible.

Our apologies for any inconvenience this may cause in the meantime.

Thank you for your patience in this matter.

Regards,
Team17 Support

19 Feb

MOVED: Game start up problems.

Comment
    Team17_Help on Steam Forums - Thread - Direct
Hey both,

Thank you for letting us know you are having this black screen issue.

So that we can better understand the problem and recommend a solution, we would like to request that you please send us your DxDiag information via the steps below:
  1. Hold down the Windows Key and press R
  2. The Run dialog should appear. Type dxdiag in the available text field.
  3. Click OK
  4. Click Save All Information
  5. Set the Save as type to Text File (*.txt)
  6. Save the file DxDiag.txt to your Desktop so it is easy to find.
  7. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as https://justpaste.it...
Read more

18 Feb

MOVED: Random achievements

Comment
    Team17_Help on Steam Forums - Thread - Direct
Hey all,

Sorry for the inconvenience regarding random achievements in Hell Let Loose.

We have received similar reports from other players on this issue and we have now passed this over to the team to investigate further.

We're unable to give any timeframe on how long this may take to resolve.

Our apologies for any inconvenience this may cause in the meantime.

Regards,
Team17 Support

14 Feb

PTE U17 | Tobruk | Live all Weekend for testing!

Post
Hello All,

Welcome to the PTE for Tobruk! We’ve got a lot of exciting things for you to play around with.

Map Rotation
  • Warfare - Morning
  • OffensiveBRIT - Morning
  • Warfare - Day
  • OffensiveGER - Day
New Map - Tobruk
Historical Overview The Second Siege of Tobruk was a short lived battle set in Tobruk - Libya that saw the capitulation of the British defences, within a single day. Set on 20th June of 1942, the Second Siege of Tobruk featured the successful campaign of the Deutsche Afrika Korps against the British 8th Army, as the harsh summer sandstorms rolled in. Aside from the close-quarters combat of the city proper, the map also features various caves, aptly named the “Desert Rat Caves” after the defenders of Tobruk, who were often referred to as the “Rats of Tobruk”.

Map Rationale When planning what kind of thematic map we wanted to create, we referred to the existin... Read more

11 Feb

LOW LEVEL FATAL ERROR LINE 26 PAK CHUNK SIGNATURE

Comment
    Team17_Help on Steam Forums - Thread - Direct
Hi there, everyone!

Thanks for bringing this case to our attention. We are very sorry to know that you are facing this error message by launching the game. But no worries, we are here to help you to solve it as quick as possible.

Can you please help us by following the basic troubleshooting steps from the next article:
Then please get back to us and keep us updated.

Regards,
Team17 Support

05 Feb

MOVED: Lost connection to host

Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hi All,

We've moved your thread across to the report a problem section so we can offer further support!

We're sorry to hear you're having this issue with this error.
Thank you for sharing your solutions so far!

If you have not yet done so, can you please check out our help article here[team17.helpshift.com] to see if any of the steps help at all.

Do let us know how you get on!

Regards,
Team17 Support

29 Jan

Update 16 Patch | Changelog

Post
Hello everyone,

We hope you've had a great start to the year! We've just pushed a new build live for U16 comprising the following fixes:

  • [VOIP] Disconnecting and Reconnecting the headset will cause the Voice Channels to lose the functionality
  • [EGS] The Invite Menus from the pause menu are incorrectly placed
  • [EGS] The game has the EAC icon as the Desktop Icon

We're still finalising the 2025 roadmap, with news to follow as soon as it's ready to share!

Thank you.

18 Dec

Community Update: Looking Ahead to 2025

Post
Hello everyone,

Thank you for your continued support throughout 2024! We really appreciate the content and feedback you share with us daily.

Now that Update 16 has been released, we have delivered all content stipulated on the 2024 roadmap! It’s been an enjoyable year for us working on Hell Let Loose.

We began by wrapping up the British Rework, refreshing El Alamein and improving Update 14’s overall content. Console players received the long-awaited server browser, which allows players to select which maps/modes they want to play and, of course, relieves us of the challenge of selecting a map rotation that appeals to everyone.

We built two maps from the ground up, beginning with Mortain. From there, we took key lessons and applied them to Elsenborn Ridge, which also featured our new dynamic weather system first introduced in the Purple Heart Lane refresh. The positive feedback for Elsenborn Ridge has been wonderful to read, we thank you for sharin... Read more

28 Nov

Nominate Hell Let Loose for the Steam Awards

Post
Hello everyone,

We hope you're enjoying the winter warfare and challenging visibility in Elsenborn Ridge! Thank you for taking the time to share your feedback so far, we've loved reading the reception and can't wait to share our plans for 2025. Stay tuned for news on the upcoming roadmap.



If you'd like to join us on our mission from the Labor of Love award, you can vote here!

Thank you! Exciting years ahead for Hell Let Loose.

27 Nov

Broke it on Linux... Again

Comment
    G_Medlin on Steam Forums - Thread - Direct
Originally posted by 🎄✝Eternal Servant✝🎄: The game now gets an UE error not even five minutes after opening the game. Worked wonderfully last night
Team is looking into it.

Borked for linux again

Comment
    G_Medlin on Steam Forums - Thread - Direct
We're looking into it!

Update 16 is OUT NOW | Dev Brief #202 | Full Changelog

Post
Hello Everyone,

Update 16 has deployed on all platforms!

This update brings the release of the brand new Elsenborn Ridge map, the anticipated Freelook Mechanic, a Dynamic Weather system, along with multiple QOL and bug fixes.



Elsenborn Ridge was a less-documented but integral battle nevertheless in the Ardennes ‘44 campaign of WW2. Set in the Belgian region of Büllingen, just 40 miles away from Foy, the U.S. valiantly tried to hold their position in the small village of Wirtzfeld. With territory having exchanged hands multiple times between the U.S. and German Forces, the U.S. was eventually driven out of Wirtzfeld, and onto the Elsenborn Ridge, where they dug in throughout the brutal December period of 1944, having been forced to abandon crucial ammo and fuel stores near the village.

The map joins the battle between 16-26th December 1944 with the U.S. Forces having established their defensive ne... Read more

05 Nov

Hell Let Loose | Tobruk Map Teaser

Video

Hell Let Loose | 2025 Map Teaser

Post

Hell Let Loose | 2025 Map Teaser

Post
    /u/ on Steam - Thread - Direct
A lil somethin somethin: You can find the details for this event on the announcement page here.

18 Oct

PTE U16 | Elsenborn Ridge | Live all Weekend for testing!

Post
Helly everyone,

The Public Testing Environment for Update 16 is live, running throughout the weekend! We'd love to hear your feedback. So please jump in and play Elsenborn Ridge ahead of its release later this year.

Map Rotation
  • Warfare - Daytime/Blizzard and running throughout the weekend! We'd love to hear your feedback, so please jump in and play Elsenborn Ridge before
  • OffensiveUS - Morning
  • OffensiveGER - Night
  • Skirmish - Daytime/Blizzard

The team is proud to bring to you our next map built from the ground up: Elsenborn Ridge.

Elsenborn Ridge was a less-documented but integral battle nevertheless in the Ardennes ‘44 campaign of WW2. Set in the Belgian region of Büllingen, just 40 miles away from Foy, the U.S. valiantly tried to hold their position in the small village of Wirtzfeld. With territory having exchanged hands multiple times between the U.S. and German F... Read more



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