Hell Let Loose

Hell Let Loose Dev Tracker




Post
Update 15 deploys a fresh experience to Hell Let Loose with Mortain, a new map for all modes! Created and refined with help from the community, Mortain sits in a shallow valley – where the US rallied against German troops amid Operation Lüttich. The battle took place in August 1944, in Normandy, France.

During Operation Lüttich the town was destroyed, left in ruins with only a few buildings standing – which features in Mortain.

Offering a plethora of notable locations – both historical and natural – Mortain features themes of contrasting areas throughout. Rock formations permeate the map alongside hilly areas of countryside and farmland.



Update 15 releases April 25th for Hell Let Loose on Steam.
... Read more
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    /u/ on Steam - Thread - Direct
A lil somethin somethin: You can find the details for this event on the announcement page here.
Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hey Guffmaw,

We're sorry to hear you're having this issue.

We have received similar reports of from other players of this issue, so thank you for sharing your report with us we greatly appreciate it.

We have now passed this over to the team to investigate further.
We're unable to give any timeframe on how long this may take to resolve, however, we hope for a fix as soon as possible.

Our apologies for any inconvenience this may cause in the meantime.

Thank you for your patience in this matter.

Regards,
Team17 Support

Yesterday

Post
    Larkin on Steam - Thread - Direct
"We built a f***ing minefield in Hell Let Loose" - SoulSniper, 2024

Created by our War Correspondent SoulSniper, Mission Minefield will transform an innocent wheatfield into a truly terrifying and explosive minefield.

On May 25th from 8pm EST - 10pm EST squads will compete against each other in Mission Minefield, to see which squad can get the most soldiers through to the other side in one piece.

Squad Leaders will have to navigate the minefield without knowing where the mines are, and use move markers on the map to direct each member like pawns on a board game - what could go wrong?

Sign up to participate here: https://dyno.gg/form/7f775d6e *

Check out the event preview video here: ... Read more
Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hey El Rey Ciruja,

Thanks for getting in touch with us.

Are you experiencing an issue with the server browser?
If so what exactly is the issue you're experiencing? Any further information will be very helpful for us to understand what is happening and to provide a solution!

Get back to us when you can.

Regards,
Team17 Support

19 Apr

Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hey << Karchovy >>,

We're sorry to hear you're having this issue with performance.

So that we can better understand the problem and recommend a solution, we would like to request that you please send us your DxDiag information via the steps below: 
  1. Hold down the Windows Key and press R 
  2. The Run dialog should appear. Type dxdiag in the available text field. 
  3. Click OK 
  4. Click Save All Information 
  5. Set the Save as type to Text File (*.txt) 
  6. Save the file DxDiag.txt to your Desktop so it is easy to find. 
  7. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as https://justpaste.it/...
Read more
Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hi SpacemanJupiter,

Thanks for getting in touch with us.

Can you please confirm for us if you are experiencing an issue with installing or launching the title?
What is happening exactly, if so?

Please include any screenshots of any error messages that you may receive:

To take a screenshot, please make sure, that you have Steam Overlay enabled in your game
  1. Go to Steam -> Settings.
  2. Click the In-Game tab.
  3. Check "Enable Steam Overlay while in-game"
  4. Go to Library.
  5. Right-click on the game title and select Properties.
  6. Under the General tab also make sure "Enable Steam Overlay while in-game" is checked.
In the game, press F12 to take a screenshot. Then press Shift+Tab to bring up the Steam overlay, and Upload your screenshot, make it public. Then simply include the URL of your screenshot on the forum (it should look something like "http...sharedfiles/f... Read more

18 Apr

Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hey Doom,

Thank you for getting back to us and for sharing that information with us!

In certain cases, adding the executable file of the EAC service to the whitelist of your antivirus/firewall or Windows Defender software can resolve multiple issues. Please make sure the following files are added:
  • HLL.exe - Steam\steamapps\common\Hell Let Loose
  • HLL_BugReportUploader.exe - Steam\steamapps\common\Hell Let Loose
  • HLL-Win64-Shipping.exe - Steam\steamapps\common\Hell Let Loose\HLL\Binaries\Win64
  • EasyAntiCheat.exe - Program Files (x86)\EasyAntiCheat
  • EasyAntiCheat_Setup.exe - Program Files (x86)\Steam\steamapps\common\Hell Let Loose\EasyAntiCheat
  • Launch_HLL.exe - Program Files (x86)\Steam\steamapps\common\Hell Let Loose
To do this on Windows Defender, please press the Windows key + I to open your Windows Settings. Then:
  1. Go to 'Privacy & Security' ...
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Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hi Doom,

We're sorry to hear you're having this issue!

Can you please make sure that you do not have any filter options turned on, on purpose or accidentally and remove any if so to see if this helps?

Can you please also follow the steps in this article[team17.helpshift.com], and reach out to your Internet Service Provider (ISP) to open your NAT?

If you are still experiencing server issues after performing the steps in the article provided above and opening your NAT, can you please tell us the following information:
  1. What country are you currently living in?
  2. Steam Download Region (Steam S...
Read more

16 Apr

Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hey 𝕊 𝔼 𝕋 𝕋,

We're sorry to hear you're having this issue with performance.

Please try TheCrazyCanuck's suggestions above to see if they help.

If not, can you please send us your DxDiag information via the steps below: 
  1. Hold down the Windows Key and press R 
  2. The Run dialog should appear. Type dxdiag in the available text field. 
  3. Click OK 
  4. Click Save All Information 
  5. Set the Save as type to Text File (*.txt) 
  6. Save the file DxDiag.txt to your Desktop so it is easy to find. 
  7. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as https://justpaste.it/ or ...
Read more
Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hi Kgbster,

We're sorry to hear you're having this issue!

Unfortunately, the game software itself is unable to shut down or restart a computer, this is usually due to another software interfering or a hardware issue.

Please make sure that all of your cables to your PSU and monitors are correctly plugged in and not loose.

Then let's try to check your game installation to make sure that there are no corrupted files causing the problem. To do this:
  1. Right-click the game in your library
  2. Go to 'Properties'
  3. Go to the local files tab
  4. Click 'Verify integrity of game files...'
If the issue persists, please could you send us your DxDiag information via the steps below: 
  1. Hold down the Windows Key and press R 
  2. The Run dialog should appear. Type dxdiag in the available text field. 
  3. Click OK 
  4. Click Save All Information 
  5. ...
Read more

09 Apr

Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hey Cpt Boutshou[FR],

We're sorry to hear you're having this issue with the resolution.

Can you please check what your game settings are currently set to and try changing then to low apply, then back up and click apply again?
If the issue continues, please can you share with us a screenshot of your in-game settings and video settings showing resolution, etc?

We would like to also request that you please send us your DxDiag information via the steps below: 
  1. Hold down the Windows Key and press R 
  2. The Run dialog should appear. Type dxdiag in the available text field. 
  3. Click OK 
  4. Click Save All Information 
  5. Set the Save as type to Text File (*.txt) 
  6. Save the file DxDiag.txt to your Desktop so it is easy to find. 
  7. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as ...
Read more
Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hi Biocide,

We're sorry to hear you're having this issue with VoIP.

Please could you go through our dedicated VoIP help article here[team17.helpshift.com] to see if these steps help with the issue at all?

If they do not help, in certain cases, adding the executable file of the EAC service to the whitelist of your antivirus/firewall or Windows Defender software can resolve multiple issues. Please could you make sure the following files are added:
  • HLL.exe - Steam\steamapps\common\Hell Let Loose
  • HLL_BugReportUploader.exe - Steam\steamapps\common\Hell Let Loose
  • HLL-Win64-S...
Read more

08 Apr

Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hey KiefBeef,

We're sorry to hear you're having this issue with VoIP.

We have replied to your comment on another thread regarding this issue, please do see there for further support!

Thank you.

Regards,
Team17 Support
Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hey Vegan.Edge,

We're sorry to hear you're having this issue with this network error.

So we can ensure you have the best connection, can you please follow the steps in this article[team17.helpshift.com], and reach out to your Internet Service Provider (ISP) to open your NAT?

If you are still experiencing connection issues after performing the steps in the article provided above and opening your NAT, can you please tell us the following information:
  1. What country are you currently living in?
  2. Steam Download Region (Steam Settings, Downloads)
  3. What is your internet speed? ...
Read more

04 Apr

Comment
    Team17_Assist on Steam Forums - Thread - Direct
Hey Locust481,

We're sorry to hear you're having this issue.

Can you please confirm the exact error that you receive when this happens?
Can you please also confirm what exact steps you've already tried so we do not repeat the same solutions to you?

Get back to us when you can.

Regards,
Team17 Support

28 Mar

Post
Update 15.0 PTE


Hello everyone,

And welcome to the Update 15.0 PTE, this PTE will be running throughout the weekend and we’re looking forward to getting your input on some of the content we’ve been working on listed below.

Update 15.0 Content:
  • New Map: Mortain - Warfare, Offensive & Control Skirmish (featuring day, dusk and overcast/rain variants)
  • Map Updates: Sainte-Marie-du-Mont (with new night, dusk and overcast/rain variants)
  • New Control Skirmish: Sainte-Marie-du-Mont (featuring day, night and overcast/rain variants)
  • New Front End: Mortain Theme


Server rotation:
  • Mortain Warfare - Day
  • Mortain - Control Skirmish - Overcast/Rain
  • SMDM - Warfare - Night
    ...
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Post
    /u/ on Steam - Thread - Direct
A lil somethin somethin: You can find the details for this event on the announcement page here.
Comment
    Team17_Service on Steam Forums - Thread - Direct
Hey Franky4fingers,

Sorry to see you're having some performance issues while playing Hell Let Loose.

If the steps provided above by other players don't help with your stutters, please can you send us over your DxDiag information - you can do this by following the steps below:
  1. Hold down the Windows Key and press R
  2. The Run dialog should appear. Type dxdiag in the available text field. 
  3. Click OK
  4. Click Save All Information
  5. Set the Save as type to Text File (*.txt)
  6. Save the file DxDiag.txt to your Desktop so it is easy to find. 
  7. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as ...
Read more
Comment
    Team17_Service on Steam Forums - Thread - Direct
Hey Harold Gillies,

Thanks for getting in touch with us - sorry to see you're having some issues with your achievements in Hell Let Loose.

Just to confirm, this is the "No armor, read the rules - destroy a tank on a Skirmish map match" achievement, you destroyed a tank to meet the requirements and the achievement did not pop for you?

Get back to us when you can.

Regards,
Team17 Support