9 months ago - Team17_Service - Direct link
Hey LittleB,

Sorry to see you're experiencing some performance issues while playing Hell Let Loose.

I can see from your DxDiag that you have Nahimic installed on your system - this has been known to interfere with multiple titles and could be causing some of the Audio crash issues appearing on your DxDiag also.

We would recommend uninstalling this software before retesting the game. To do this:
  1. Search Device Manager in your Windows search bar
  2. Expand the section titled Sound, video and game controllers and locate Nahimic
  3. Right-click the device and select Uninstall Device
Please also uninstall any related Nahimic Devices in Software devices.

If the issue persists following this, and to reveal any possible issues with your Windows system, we would like to recommend that you please attempt the following actions:
  1. Open the Windows Start Menu
  2. Type “cmd”
  3. Right-click on Command Prompt > Run as administrator
  4. Type “sfc /scannow” without the quotes
  5. Press Enter
  6. If the process has revealed/resolved any issues, please attempt to run the game again
Get back to us when you can and let us know how you get on - if your find you're still experiencing this we can investigate further.

Regards,
Team17 Support