[2023] MOVED: Miserable performance

Hello Hecleas,

Thank you for getting in touch with us.

We are sorry to hear you have had a problem with the performance of the game.

So that we can better understand the problem and recommend a solution, we would like to request that you please send us your DxDiag information via the steps below: 

1. Hold down the Windows Key and press R 
   
2. The Run dialog should appear. Type dxdiag in the available text field. 
   
3. Click OK 
   
4. Click Save All Information 
   
5. Set the Save as type to Text File (*.txt) 
   
6. Save the file DxDiag.txt to your Desktop so it is easy to find. 
   
7. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as https://justpaste.it or /http://pastebin.com/
   
8. Copy the link to your post and paste in your reply

Once we have this information, we will do our best to further assist you in resolving this matter.

We look forward to your reply.

Regards,
Team17 Support