6 months ago - Team17_Assist - Direct link
Hi all,

We're sorry to hear you're having this network error, we've moved the thread to report a problem forum so we can offer further support.

So we can ensure you have the best connection, can you please follow the steps in this article[team17.helpshift.com], and reach out to your Internet Service Provider (ISP) to open your NAT?

If the issue continues, we would recommend checking whether you have any firewall or blocks on your router with your ISP, as this can also cause the issue.

Please do get back to us on any outcome!

Regards,
Team17 Support