about 1 year
ago -
Team17_Assist
-
Direct link
Hey donaldshetter,
We're sorry to hear you're having this issue.
Can you please go to your Steam - settings - In-game - change the server browser pings to 3000 or 5000 but NOT automatic.
Then test if the issue continues.
If the issue does not resolve, can you please follow the steps in this article[team17.helpshift.com], and reach out to your Internet Service Provider (ISP) to open your NAT?
If you are still experiencing connection issues after performing the steps in the article provided above and opening your NAT, can you please tell us the following information:
Regards,
Team17 Support
We're sorry to hear you're having this issue.
Can you please go to your Steam - settings - In-game - change the server browser pings to 3000 or 5000 but NOT automatic.
Then test if the issue continues.
If the issue does not resolve, can you please follow the steps in this article[team17.helpshift.com], and reach out to your Internet Service Provider (ISP) to open your NAT?
If you are still experiencing connection issues after performing the steps in the article provided above and opening your NAT, can you please tell us the following information:
- What country are you currently living in?
- Steam Download Region (Steam Settings, Downloads)
- What is your internet speed? Internet Speed Test[www.speedtest.net]
- Are you using a VPN?
- What is your NAT set to?
Regards,
Team17 Support