devtrackers.gg
3 months
ago -
Team17_Assist
-
Direct link
Hey gog_sas,
We are sorry to hear that you have encountered experience issues whilst playing Hell Let Loose.
We've received multiple reports about this problem and our dedicated team is actively investigating and diligently working on a resolution with Valve. Please be aware that, at this stage, we cannot confirm if any future fix will be retroactive.
We sincerely apologize for any inconvenience caused during this period. We understand how frustrating it can be to not receive the experience points you've earned through your efforts. Rest assured, we are committed to resolving this issue as swiftly as possible.
Some players recently reported that unhiding their game on Steam resolved the issue, to do this please open Steam and go to Hell Let Loose in your Steam library. On the main page where it says 'Play', on the right side there is a settings cog button, please press this and go to Manage - unhide this game.
Please feel free to join the Hell Let Loose discord for any announcements on the issue:
https://discord.com/invite/hellletloose
Thank you for your patience and understanding.
Regards,
Team17 Support
We are sorry to hear that you have encountered experience issues whilst playing Hell Let Loose.
We've received multiple reports about this problem and our dedicated team is actively investigating and diligently working on a resolution with Valve. Please be aware that, at this stage, we cannot confirm if any future fix will be retroactive.
We sincerely apologize for any inconvenience caused during this period. We understand how frustrating it can be to not receive the experience points you've earned through your efforts. Rest assured, we are committed to resolving this issue as swiftly as possible.
Some players recently reported that unhiding their game on Steam resolved the issue, to do this please open Steam and go to Hell Let Loose in your Steam library. On the main page where it says 'Play', on the right side there is a settings cog button, please press this and go to Manage - unhide this game.
Please feel free to join the Hell Let Loose discord for any announcements on the issue:
https://discord.com/invite/hellletloose
Thank you for your patience and understanding.
Regards,
Team17 Support