10 months ago - Team17_Service - Direct link
Hey all,

Thanks for getting in touch with us - sorry to hear you're having issues with a Fatal Error crash.

Could you please shoot us over your DxDiag information - you can do this by following the steps below:
  1. Hold down the Windows Key and press R
  2. The Run dialog should appear. Type dxdiag in the available text field. 
  3. Click OK
  4. Click Save All Information
  5. Set the Save as type to Text File (*.txt)
  6. Save the file DxDiag.txt to your Desktop so it is easy to find. 
  7. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as http://pastebin.com/
  8. Copy the link to your post and paste in your reply
Once we've received this information, we can take a closer look and hopefully help resolve the issue for you!

Get back to us when you can.

Regards,
Team17 Support