about 1 year
ago -
Team17_Assist
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Direct link
Hello,
We're sorry to hear you're having this issue, we've moved your thread to report a problem so we can offer further support on this issue.
Can you please go through and try all of the steps in this article[team17.helpshift.com]
If the issue continues after trying each step, can you please send us your DxDiag information via the steps below:
Regards,
Team17 Support
We're sorry to hear you're having this issue, we've moved your thread to report a problem so we can offer further support on this issue.
Can you please go through and try all of the steps in this article[team17.helpshift.com]
If the issue continues after trying each step, can you please send us your DxDiag information via the steps below:
- Hold down the Windows Key and press R
- The Run dialog should appear. Type dxdiag in the available text field.
- Click OK
- Click Save All Information
- Set the Save as type to Text File (*.txt)
- Save the file DxDiag.txt to your Desktop so it is easy to find.
- Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as https://justpaste.it/ or http://pastebin.com/
- Copy the link to your post and paste in your reply
Regards,
Team17 Support