8 days ago - Team17_Assist - Direct link
Hi all,

We've moved this thread to report a problem so we can try to help further!

Anyone that is experiencing a crash issue, can you please send us your DxDiag information via the steps below: 
  1. Hold down the Windows Key and press R 
  2. The Run dialog should appear. Type dxdiag in the available text field. 
  3. Click OK 
  4. Click Save All Information 
  5. Set the Save as type to Text File (*.txt) 
  6. Save the file DxDiag.txt to your Desktop so it is easy to find. 
  7. Open the .txt file, copy all the contents > Paste all the contents to a free text hosting service such as https://justpaste.it/ or http://pastebin.com/
  8. Copy the link to your post and paste in your reply
Once we have this information, we will do our best to further assist you in resolving this matter.

Please also include in your reply any error messages you receive, either exactly as they show or as a screenshot.

To take a screenshot, please make sure, that you have Steam Overlay enabled in your game
  1. Go to Steam -> Settings.
  2. Click the In-Game tab.
  3. Check "Enable Steam Overlay while in-game"
  4. Go to Library.
  5. Right-click on the game title and select Properties.
  6. Under the General tab also make sure "Enable Steam Overlay while in-game" is checked.
In the game, press F12 to take a screenshot. Then press Shift+Tab to bring up the Steam overlay, and Upload your screenshot, make it public. Then simply include the URL of your screenshot on the forum (it should look something like "http...sharedfiles/filedetails/?id=...")

We look forward to hearing from you.

Regards,
Team17 Support