MOVED: Higher ping on server compared to a year ago, help please? also, audio bug question?

Hey Freelance-_-,

We're sorry to hear you're experiencing these issues.

In regards to the VoIP issues, can you please try the following solutions:

Leaving the server and getting back into another one should help with the VoIP issues.

1. Open your Windows Device Manager by opening the Windows Task Bar, type Device Manager in the search field, and press enter
   
2. Expand the "Sound, video and game controllers" dropdown menu
   
3. Right-click all devices and select "Update driver"

Additionally, delete the following folder: C:\Users\\AppData\Local\HLLL and allowing the program to regenerate the files might bring back VOIP.

Note: after this, you do have to redo your Settings and Keybinds.

If the game can't detect a microphone:

Please make sure that your microphone is set as the default communication device in your Windows settings.

1. Select the Start button, type Sound in the search box, and then select Sound from the list of results.
   
2. Choose Sound Control Panel from the Related Settings on the right.
   
3. On the Recording tab, select your microphone, then Set Default from the right-click menu.

Make sure that your Windows time is set correctly.

Deactivate ASUS sonic studio and ASUS Armory Crate if this is used.

Using a VPN has helped some players.

Disable IPv6:

If your router is using IPv6, we would recommend disabling that option. To do this please go to your router settings, find the IPv6 option (it usually can be found in advanced settings) then disable it.

How to resolve some Mic and input/output issues (by VIVOX)
https://t.co/OtcVFaVSvW

Regarding ping issues, we would recommend for you to follow the steps in this article[team17.helpshift.com], and reach out to your Internet Service Provider (ISP) to open your NAT.

If you are still experiencing connection issues after performing the steps in the article provided above and opening your NAT, can you please tell us the following information:

1. What country are you currently living in?
   
2. Steam Download Region (Steam Settings, Downloads)
   
3. What is your internet speed? Internet Speed Test[www.speedtest.net]
   
4. Are you using a VPN?
   
5. What is your NAT set to?

We look forward to hearing back from you.

Regards,
Team17 Support