[2023] MOVED: HELP bug level

Hello Yanouk,

Thank you for getting in touch with us.

We are sorry to hear you have had a problem with the game kicking you out and then your progress missing.

First, can you just confirm you are able to get back into the game to play it?

Please do not worry as player progress is saved server side and this problem is due to a disconnect between the client profile and Steam.

The first thing to try is to play a full game like this and when you finish the match the levels you have should be restored.

If this does not happen then can you completely close Steam(open task manager and make sure no Steam is open there) Then reopen Steam and verify the game's files,to do this follow the steps below:

1. Right-click the game in your library
   
2. Go to 'Properties'
   
3. Go to the local files tab
   
4. Click 'Verify integrity of game files...'

If the problem continues after this then please let us know.

Regards,
Team17 Support