10 months ago - Team17_Assist - Direct link
Hey Hybrid @ Best,

We're sorry to hear you're having these issues.

The team is currently looking into the issue with the settings being reset, some players have reported however that the following steps helped:

Make sure that your settings file is not set to read-only.

You can find it in :
C:\Users\%username%\AppData\Local\HLL\Saved\Config\WindowsNoEditor\

Left-click to highlight, then Right-click the gameusersettings file - properties - make sure read-only is not ticked.

Can you please share with us a screenshot of the fatal error you receive?

To take a screenshot, please make sure, that you have Steam Overlay enabled in your game
  1. Go to Steam -> Settings.
  2. Click the In-Game tab.
  3. Check "Enable Steam Overlay while in-game"
  4. Go to Library.
  5. Right-click on the game title and select Properties.
  6. Under the General tab also make sure "Enable Steam Overlay while in-game" is checked.
In the game, press F12 to take a screenshot. Then press Shift+Tab to bring up the Steam overlay, and Upload your screenshot, make it public. Then simply include the URL of your screenshot on the forum (it should look something like "http...sharedfiles/filedetails/?id=...")

Get back to us when you can!

Regards,
Team17 Support