[2019] Golden Abathur not golden anymore

Hey Akasha,

Thanks for the report! Unfortunately the truly “Golden” Abathur skin was not intended for release at this time and was unintentionally available for purchase on live regions during last week’s PTR. The “Red & Golden” Abathur skin was the intended release skin. Any players who bought the “Golden” Abathur skin on live during 6/10/19 - 6/17/19 will have had their skin updated to the “Red & Golden” Abathur skin after patching up to Heroes.46.

For this specific skin, “Galactic Xenotech Abathur”, we are offering refunds for the skin if you purchased it during the above dates. Please submit a ticket with Support in the following location if you would like to request a refund:
https://us.battle.net/support/en/help/product/heroes/734/739/channels

Sincerest apologies,
~ Fizivix

Hey Akasha,

We’re still trying to work towards refunds for players who purchased the Galactic Abathur, regardless of what currency it was purchased with. No need to make another ticket, we’re investigating another resolution.

Thanks for your patience,
~Fizivix