What exactly is Crytek QA doing?

It's not exactly a secret that a lot of changes lately have been hotly contested by the community. The recent penetration changes and their effects on the wider game's health is a hot topic currently, and the UI/UX changes with the 1896 update remain a sticking point with no resolution on the horizon.

And then I saw this. Mind you I play on PC. It could've been like this for actual years and I wouldn't have seen it, and it was entirely accidental that I found it now. This isn't a Photoshop, you can go Google the Reckoning Son DLC on the PS Store right now and see the same thing. This is such a simple thing to catch and fix but this is live and being sold to PS Players. So with that in mind, as well as recent issues, my question becomes this.

What exactly is Crytek QA doing? A lot of these issues feel like basic testing should have caught them. The lack of memorization of your sort/filter options between sessions, the generally clunkier workflow of the modern menus, the crash early on in the 1896 launch from opening your map too fast if a banish started... Misspelling your own friggin DLC. These things to my eyes, are things that should've been caught by the most basic scrutiny. So we can all rabble rabble all day long about "this change bad harrumph" for every little thing. But maybe we could also take a look and figure out why QA isn't being done properly.

And if somehow someone from Crytek reads this. Please do not treat us, your players, as your quality assurance team. You had a very promising soft relaunch and kinda bungled it to hell. But it's still easily salvageable. But if you guys get in the habit of pushing half baked updates that haven't been thoroughly tested, you will end up evaporating all trust from your customers. We got a good thing going here. Don't muck it up. Please.