[2019] Download speed

Sorry to hear this!

Could you go here and let us know the results? A screenshot with your IP address edited out could work, or you could e-mail [email protected] an unedited screenshot - or you could just manually type the other information. Whatever works for you is fine.

Thanks!

Unfortunately this is being caused by a known issue our service provider is experiencing. Certain regions of Europe are being automatically connected to a server which is experiencing abnormally slow speeds. I’ll contact them to try to get an update on the situation.