about 5 years ago - Sarno - Direct link

Moving to Bug Reports

about 5 years ago - Sarno - Direct link

I’m not having any issues using chat. I logged in, pressed the Enter button to open the chat window, then typed “hey everyone :)” and pressed Enter again to send the message.

If you open the game client and press the Enter button, what happens?

Could you please post a log file to help us investigate?

https://support.lastepochgame.com/article/39-the-games-log-file

about 5 years ago - Sarno - Direct link

Please do the following;

  • Open the game client.
  • Choose a character to play on.
  • Enter the game on that character.
  • Press the Enter button to open the chatbox.
  • Type a message and click Enter to send it.
  • Wait a few seconds (just 2-3 would be fine).
  • Close the game client normally.
  • Post a log file (there’s a guide linked to from my previous post).

I’ll also pull up the relevant server-side logs to determine whether the server has received your message, as this would help us to narrow down the cause of the problem.

One thing which may also help is adding the game as a trusted application in your anti-virus suite. We link to step-by-step guides for some common anti-viruses in this support article.

over 3 years ago - Sarno - Direct link

Hey folks!

We have Patch 0.8.1f in QA and hope to release it very soon.