[2019] I can't get into the game

Hi there!

I’m very sorry to hear about this. Does it work if you create a new character?

Could you please post a log file so that we can look into this further for you? You should be able to attach it to your forum post by clicking the button in the composer window.

Thank you for the log file.

Can I ask whether Windows displays the correct time & date?

Please follow the steps in this Microsoft support article to run the System File Checker tool and let us know the result of the scan so that we can advise you further.