over 2 years ago - JustinC - Direct link

Can you upload the loot filter you were using at the time, along with your log file?

You can reach your filters folder from in-game by opening the loot filter panel, selecting “export filter”, then selecting “open custom filter location”. You may need to zip the filter to be able to upload it here.
Thanks!

over 2 years ago - JustinC - Direct link

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This button will let you upload files.

When Julra’s loot dropped, did you receive no exalted items at all, or was the issue that there weren’t any exalted items with a matching type for the unique item she dropped? Which unique did she drop?

over 2 years ago - JustinC - Direct link

So you were expecting to receive an exalted ring, but did not?

For clarity, Julra has 4 uniques specific to her and will choose from 1 of those 4 uniques to drop based on dungeon tier and random chance. She will always drop 1 of those uniques, and drop an exalted item that matches the type of that specific unique item. So if she drops her unique ring, she will drop any exalted ring with 4 affixes.
If she coincidentally drops an unrelated unique item as well, she is not guaranteed to drop a matching exalted item for that unique.

over 2 years ago - JustinC - Direct link

Thanks for the info! We’re looking into it.