[2021] Frequent BSOD Since Installing Last Epoch

Hi there,

Thanks for including the DirectX Diagnostic report file!

From what I can see, the following Blue Screens have occurred;

• 0x0000007F - UNEXPECTED_KERNEL_MODE_TRAP
  • This code is exclusive to computers with Intel CPUs.
  • What happened;
    • The system encountered an error while attempting to process a previous error. This is due to either a kernel stack overflow or a hardware issue.
  • Typical causes;
    • An isssue affecting RAM, such as;
      • Faulty RAM modules, mismatched RAM, or a defective motherboard.
    • Hardware overclocks - in particular;
      • CPU overclocks on the verge of instability.
      • RAM configured to use an overly aggressive XMP profile.
      • RAM with user-modified timings.

• 0x0000007F - UNEXPECTED_KERNEL_MODE_TRAP
  • (Again.)

• 0x0000003B - SYSTEM_SERVICE_EXCEPTION
  • Typical causes;
    • Memory-related problems.
    • An issue with the graphics card or driver.
    • A system service not functioning correctly.
  • Additional information;
    • There are two types of such Blue Screens: STATUS_ACCESS_VIOLATIONS and STATUS_BREAKPOINTS . This is the former, which is typically associated with memory-related problems.

• 0x0000003B - SYSTEM_SERVICE_EXCEPTION
  • (Again.)

• 0x0000000A - IRQL_NOT_LESS_OR_EQUAL
  • What happened;
    • A driver active on the system attempted to access RAM not assigned to it.
  • Typical causes;
    • Faulty hardware or drivers.

• 0x0000000A - IRQL_NOT_LESS_OR_EQUAL
  • (Again.)

I would be incined to begin the process of troubleshooting with a look at the computer’s RAM. If you are comfortable opening the case, I would advise - while the system is not powered on - to physically inspect the RAM modules to ensure they are not mismatched.

The next step I would recommend would be Running a Memory Diagnostic Scan. Due to the number of Blue Screen’s often associated with RAM, if Windows’ built-in tool didn’t find any issues, I would look to the free version of MemTest86 for a second opinion. Let us know how the initial diagnostic scan goes and we can continue from there. I might need to ask you to send the dump files to us directly so that we can investigate this further.