over 5 years ago - Sarno - Direct link

Is this happening in a specific area?

It may be worth looking at this thread.

over 2 years ago - Rosie - Direct link
Hello! We're sorry to hear that you're having trouble with the game!

- Have you checked the system requirements for PK on the store page to see if your PC can run the game efficiently?

- You can try adjust the Gameplay Settings in the Settings Menu. (We're currently working on a hotfix to improve optimisation and other gameplay performances.)


You can view our issue tracker page to check any existing bugs and report any issues. You should be able to submit issue tickets as long as you create a git account: https://github.com/PrehistoricKingdom/feedback/issues

And you're welcome to add feedback in our pk-feedback channel on Discord to help us improve the game: https://discord.com/channels/173172667623407616/822484806494322708

- Rosie (PK Community Manager)
over 2 years ago - Rosie - Direct link
Have your tried disabling your antivirus program or whitelist Prehistoric_Kingdom.exe. ?

Sometimes an antivirus program on your PC can flag and delete executable files because the program thinks the files are a virus. If this is the case, then you should be able to restore the files and add an exception to prevent it from deleting the files and causing the game to crash.

Hope this helps!

If the issue persists, you can view our issue tracker page to check any existing bugs and report any issues. You should be able to submit issue tickets as long as you create a git account: https://github.com/PrehistoricKingdom/feedback/issues

- Rosie (PK Community Manager)