[2020] Cant refund game via steam due to many hours played, but

We are unable to refund purchases made from other companies.

We have not received all of the money, nor have we any information pertaining to the transaction, nor do we have access to the payment systems of other companies.

While the need for a Last Epoch account was temporarily removed, it was always advertised as needing one. If you would like a refund for a Steam purchase, you will need to continue to discuss the matter with Valve. If you would like to delete your Last Epoch account, you should be able to do so from your account management page.

I am sorry, however as previously explained we have no ability to initiate a refund of payments made to other companies.