[2020] Clash delayed on EUW until Feb 29 - Mar 1

Hey everyone, we have a more visible update coming out in more formal channels, but I wanted to jump in here and provide as much context as I can surrounding the decision. It was definitely a tough one to make, but I think ultimately the right one.

Given the game start and network issues that EUW and EUN were seeing over the past two days, there was a significant amount of risk tied to launching Clash on top of that. When it came down to it, we didnt have a hard confidence value that we could hang our hats on that the issues with the servers would be fixed by launch.

In order to protect the experience for both the players who had signed up for Clash and those that wanted to play in other League queues we decided to make the hard decision to postpone to next weekend instead of adding a significantly larger load to an unsolved problem.

I know this isn't the best news late on a Friday, but we hope it results in a more positive experience when it's live.

I'm not a network engineer so I cannot speak directly to the specifics, but different load patterns and traffic dependency management services can cause issues in some areas and not others.

The issues are not directly tied to Clash. That said, it's important that we considered the additional impact Clash would have had on everyone's experience if we had launched without total confidence we had fixed the problem.

This person troubleshoots.

We have suspects, we have potential fixes out, but we don't have enough confidence to run a high-stakes tournament on top of it right now.

Best I can say is we've seen no sign that the instability is related to Clash.