Original Post — Direct link

As title says, it is expected that the next Prime Gaming Capsule will become claimable at that time. If you inspect network when accessing Prime Gaming page, you can actually see when each offer becomes available:

https://preview.redd.it/ldspf2tewe281.png?width=859&format=png&auto=webp&s=b1403b6010c0a9f1ca0309f12be17cba7c4ee163

Basically, next offer becomes available November 30th 2021 at 17:00 (without timezone offset, so it is assumed it is UTC). This means that, for most Europe it becomes available at 18:00 (CET timezone is GMT+1 = UTC+1).

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about 3 years ago - /u/HansAxel - Direct link

Hey all, Rioter here: The capsule that is active from 10/27-11/30 is labeled as the "November" capsule (see: social media video). The capsule that is active from 11/30-12/30 will be called the "December" capsule.

This doesn't match what's seen on our Prime Gaming page today (it currently indicates 11/30-12/30 = November capsule), but will be corrected on 11/30 when we launch the next drop.

Finally, the December capsule will be drop #2 of 7. What we do after drop #7 is TBD!

about 3 years ago - /u/HansAxel - Direct link

Originally posted by DangerDamage

What we do after drop #7 is TBD!

The Prime gaming page has 16 more drops listed, is that an error?

Yes, that’s something we’re looking to update. As of writing, contents of the 8th drop is TBD.

about 3 years ago - /u/HansAxel - Direct link

Originally posted by Karrot_Top

But when I claimed the capsule last month, it was for October, while the November capsule is still greyed out. At least, that's what it says on the website

You actually claimed the November capsule, which lasts from 10/27-11/30. On 11/30, the Prime Gaming website will be updated to show "November" as claimed by you (or unavailable for someone who didn't claim it), and "December" as available to claim. There is no "October" capsule.

about 3 years ago - /u/HansAxel - Direct link

Originally posted by Miseria_25

So I claimed one of the Capsules but I am not sure if I claimed the October one or the November one because I have still not gotten the capsule. November is still greyed out for me so does that mean I claimed the October one? It has been more than 10 hours now. I claimed the Arcane prime rewards and received them instantly. Some people said that the October reward is still claimable so not sure what is happening here.

https://i.imgur.com/GPYa9To.jpeg

https://i.imgur.com/NpgSUog.jpeg

https://i.imgur.com/2xIJunv.jpeg

https://i.imgur.com/XivxtqJ.png

You've already claimed the 10/27-11/30 drop, which we are classifying as "November" (as already communicated in our social media posts). The 11/30-12/30 drop will be classified as "December".

The screenshots you shared will be updated on 11/30 to reflect this classification. Based off your screenshots, you've claimed everything you can so far!

about 3 years ago - /u/HansAxel - Direct link

Originally posted by DastruggleEzreal

How can you check if I actually claimed it ? Same as OP, I feel like the November one has always been greyed out for me and couldn't claim it the entire month :(

If you claimed the 10/27-11/30 capsule (Drop #1), then it should appear as "Claimed" on your Prime Gaming page. As of today, the 11/30-12/30 capsule (Drop #2) is release and claimable too. If you have more specific questions I recommend you reach out to Prime Gaming in the FAQ section on the page!

about 3 years ago - /u/HansAxel - Direct link

Originally posted by DastruggleEzreal

The thing is there is no date in the claimed capsule, but since I have nothing marked as "unclaimed" maybe that means I claimed it late October ?

Theres only two Prime Gaming capsules dropped so far, so if you’ve claimed and opened two in-game, you’ve claimed all there is so far.

about 3 years ago - /u/HansAxel - Direct link

Originally posted by Presata1

So does the next one come on December 30th? Because I bought prime only for this and don't want to anymore. Wanting to get 2 capsules so I hope the next one logically comes at the same time dec the 30th, otherwise people who buy prime the same day are really screwed and can't get the next one without paying again

Yes, the next capsule (Drop #3) is scheduled for 12/30.

However, the duration of some drops extend past a full month. For example, Drop #1 lasted from 10/27-11/30. I'll see if we can include the expiration date in future social announcements.