so i played a ranked game with 2 nazis. one in my team one in the enemy team. my teammate called me the n-word a couple of times (with q instead of g's) and said germany should have won ww2. the enemy nazi called me a jew who should "collect his star and move back into his row" and wrote the nazi salute in german when the game ended. reported them both. both not banend.
External link →Lol, support look into it. They only Autobahn off a list.
I'm not sure what the german train network has to do with this.
OP, if you submit a player support ticket, they will absolutely look into this and take appropriate action. That is assuming that the report system hasn't already gotten to them.
Autobahn
It's the highway in germany, not a train network :P
Ah, I just remember from my one trip to Frankfurt being fined on the train network mb :(
they will look into it for sure, and not reply with a copy paste of how screenshots are not proof because they can be faked and "will look into it can't and won't notify you if anything happens". check their op.gg later, they're still doin gucci. it's been years guys, come'on, at least come up with better stories.
Screenshots aren't proof on their own. For each one of these reports, if found to be credible, an investigation will be started and we will look directly at the chat logs.
An action may or may not be taken on a particular account based on those chat logs, which might not extend to a ban - for example, chat restrictions or forced name changes do not show up on op.gg.
I'm sorry that you don't have much faith in the process. I understand why, and I hope we can one day improve that faith. But this is what happens - I'm not making stuff up.
if you submit a player support ticket, they will absolutely look into this and take appropriate action
Boy, this is embarrassing. This was not the situation when I last submitted a report to them. Let me talk with our player support team.
EDIT: I'm back! So it turns out that during periods of exceptionally high traffic, this might be the message you get. However, in general submitting a report to a player support is the right decision if you forgot to report a player after the game. As the message says, you should prefer to report players after the game instead of using player support as a cudgel, so to speak. Our messaging coaxes players toward post-game reporting for this reason.
devtrackers.gg
