[2022] Riot is doing a good job.

From disabling the chemtech drake way sooner than any of us expected, to reverting the event pass nerf, to attempting to address the insane level of tankiness bruisers came to have, among other stuff like the recent copyright claim, I feel they are really trying to listen to players :) . I used to be a t500(challenger equivalent, I guess) player in overwatch, and I loved that game with my whole heart but I had to watch it slowly die from the company genuinely just not caring. No new content, very few balance patches, etc. Before that, I played TF2 years ago when that game was active and also watched it die from neglect despite having a dedicated player base. Ever since I started playing league I feel spoiled in comparison lol.

At the end of the day, they are a big company and their end goal is to maximize profits and just like any other company there are people there whose sole jobs is to figure out how to squeeze money out of our pockets, which is why Lux has 100 skins while some champs are forgotten and things like that.

They also don’t always hit their intended mark with changes but recently I feel they are owning up to that more.

tldr As far as big videogame companies go, they are some of the best I’ve seen at communication and genuinely wanting to keep their player base happy, which is impressive considering how large and diverse said player base is.