devtrackers.gg → League of Legends

[2023] FOUND A FIX for the critical error crash (so far so good!) that occurs for many in Patch 13.7!


Original Post — Direct link

Since last night's patch of 13.7 I have been crashing ***once per game*** with a critical error crash. For some reason when this happens my Task Manager (Ctrl+Alt+Delete) get's stuck behind the frozen game so I have to actually restart my entire computer to get back into LoL. This happened over 5 games in a row at random times.To fix the critical error crashes I did all of the following (hasn't occured in last few games, I'll update if it starts again or if I find out more information):

  1. Set LoLClient.exe properties in Windows: "Run as Administrator"
  2. Set LoLClient.exe properties in Windows: "disable Full screen optimizations"
  3. In the League client click the settings icon -> General -> set Close client during game to ALWAYS
  4. In the League client click the settings icon -> Game -> select "Prefer DX9 Legacy Mode"

EDIT:
Adding my system specs:
OS: Windows 11 Pro, latest build/update
Processor: 12th Gen Intel Core i9-12900K, 3200Mhz, 16 Cores
RAM: 32GB
GFX: NVidia GeForce RTX 3080Ti, latest drivers

External link →
about 1 year ago - /u/spawndog - Direct link

We recently upgraded the game client to be 64-bit in the 13.7 patch. This change was tested for compatibility as well as soaked on PBE, but since it was a significant change, it can still cause some unexpected problems. We are currently investigating new issues that have arisen since the upgrade.

We have noticed that some third-party apps like Discord, Blitz, and others may not be working properly causing instability. If you're experiencing issues, we suggest checking these apps and making sure that your drivers are up to date.

about 1 year ago - /u/spawndog - Direct link

Originally posted by jonthe445

Hi, u/spawndog , I know you probably won’t see this nor reply but it’s going on two weeks since this occurred. I am completely locked out of playing league/TFT. I have submitted tickets and heard nothing.

Im on at least my 20th reinstall, and I have toggled every setting I can think in every combination. The game is just broken. Client, for once, is seemingly working fine, it’s when the game launches to the load in screen. It hasn’t reached the loading “splash screen” in two weeks…

You are my last attempt as I’m tired of looking for answers, when there is zero out there and no solution. Any insight would go a long way I’m reaching my never turn back point.

Sorry you're still having issues. We fixed a few bugs related to DX and some very custom archaic code that did not show up in the crash reporting. Our crash rates are now back to baseline but it sounds like something we've missed. I'll DM you

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