Original Post — Direct link

A while ago, there were many people from the team (let's say, RiotCactopus) in the top threads, either speaking about issues or memeing with us. Now, I rarely see them anymore.

Am I just overlooking them or are they actually gone? (Disclaimer, I do not read anything related to eSports, but that should not be the kicker.)

Ty in advance

External link →
almost 5 years ago - /u/Cashmiir - Direct link

We're here. Just lurking.

almost 5 years ago - /u/dzareth - Direct link

Originally posted by icemoo

I know catctopus left for a bit then returned but hes probably in a different role now that can't be speaking to people often. Others have left too.

Yep this is right... Different job

almost 5 years ago - /u/dzareth - Direct link

Originally posted by [deleted]

[removed]

No u

almost 5 years ago - /u/ItsAriya - Direct link

Originally posted by 1991cale

Let's not forget the absolutely 0 communication during the 8 days of EUW server troubles post TFT launch. best to just sweep it all under the rug and hope that EU forgets.

Hey, being from Riot EU (German team to be precise), we did talk to players constantly during those dark times. However we don't do it on reddit, but for German for example on our twitter account and community discord. There we could give updates much faster and casual then looking for the right thread to jump in.

almost 5 years ago - /u/Blaustoise - Direct link

Originally posted by ZVengeanceZ

is it really surprising?

every time reddit doesn't like some balance change or the kit of a newly released champ there's threads and comments about firing the people who work on them and how much ppl hate their work. The actual positive feedback threads are an extreme rarity. It's borderline masochism for a sane person to hang around when their work is being bashed daily

Someone on EUW name changed to “Fire Blaustoise”. That was an honor for me.

I don’t speak for all devs at Riot or game devs in general, but I can tolerate the flame towards our work and actually lowkey appreciate it. It means you all are passionate. Sure, a lot of “feedback” is just people being unreasonable and nasty, but at the same time I think some game devs/studios expect their players and communities to behave with the same decorum as their professional environment.

All the hate we get is the result of love and passion for the game, and if you frame it from that perspective it makes the flame bright enough to push you harder without burning your ass all the time.

Then again I played 700 ranked games this season to be hard stuck high plat, so maybe I’m a borderline masochist like u/zvengeancez suggests

almost 5 years ago - /u/Cashmiir - Direct link

Originally posted by Z0MBGiEF

Holy sh*t I've peaked. All downhill from here.

almost 5 years ago - /u/Blaustoise - Direct link

Reddit is dead catch us on the gram or tik tok 😎👌🙌😝🤪🙈🙈🙈

almost 5 years ago - /u/Cashmiir - Direct link

Originally posted by l_Pyro_l

How much stock do you guys put in Reddit's comments and criticism?

I can't speak for everyone, but everyone I know cares and wants to do whatever we can so everyone has as good of an experience as they can. I can't speak to gameplay balance changes or anything (I'm just a writer on corporate communications and a Gold scrub), but I think most threads on Reddit get seen.

almost 5 years ago - /u/Cashmiir - Direct link

Originally posted by IRSantos

Every Rioter is 24/7 playing tft, you have no time to lurk on reddit.

Pffft. Give me old fashioned League of Legends or death.

almost 5 years ago - /u/Cashmiir - Direct link

Originally posted by ThedamnedOtaku

Its probably not the place to do it in terms of their jobs and they are not directly responsible

Yeah this is exactly it. We don't comment on things we have no insight to. Any of us can sh*t post or comment on things we have a stake in, but no one is going to put words in another Rioter's mouth or promise things they can't personally deliver.

almost 5 years ago - /u/ItsAriya - Direct link

Originally posted by Voshin

Well, where is it then? Cuz they are not saying anything. On twitter, reddit or even an official lol announcement on the website.

They see us complaining, they can tell this to the people in charge/responsible, an announcement can be made: "hey you f**ks, yea you shitty eu people, you ain't getting shit, so zip it. we were only prepared for CN to win so to hell with y'all".

I am exaggerating, obviously, but no word after all the threads and tweets and stuff is just pathetic.

Hey Voshin, as a disclaimer I'm not an expert when it comes to MSI rewards and I'm not working on the team. For this years MSI we added the whole Mid-Season Trials event, where players could identify and pick their houses. And instead of regions battling it out, we had the houses compete for an ingame reward (still salty that my house only came in second).

This was meant to include much more players and not only esports fans and provide a more "broader" thematic. I'm from EU myself, so I'm super stoked we won it (and excited to win Worlds as well!), and I'm sorry that we made such a bad job to explain the changes this year. All of this was planned and decided before MSI, so nothing against EU as nobody could predict which region will win.

Also EU > NA.

almost 5 years ago - /u/ItsAriya - Direct link

Originally posted by 1991cale

that's all cool and nice, but people expect that the official riot boards would be the first place where such information would become available first...it was never even posted there, so i hope that you understand from where i'm coming from.

Our dedicated place to post about server issues is actually this page: https://status.leagueoflegends.com/#euw

It was updated throughout the nights during the problems with all information we had. And again, I can only talk for Germans, but we do have more users in our Discord and our Twitter than our boards, so that is why we moved comms there for everyone who needed more than the server status page.
In the English forums Eambo gave updates in some of the bigger threads (https://boards.euw.leagueoflegends.com/en/c/champions-gameplay-en/h5Qrpjkz-the-client-is-tripping-balls-at-the-moment and https://boards.euw.leagueoflegends.com/en/c/champions-gameplay-en/Ew5u0o7l-tft-long-que-time-whats-the-excuse-now for example).

The official English EU Twitter also had updates (https://twitter.com/loleu).

almost 5 years ago - /u/Cashmiir - Direct link

Originally posted by Z0MBGiEF

https://i.imgur.com/RZ82bMu.jpg

Edit: misspelled a word

Please... My heart can only take so much. I'm going to make this my background.

almost 5 years ago - /u/ItsAriya - Direct link

Originally posted by fix_wu

and what was house reward for being first?

A permanent golde house emote.
Every player worldwide obviously also had the missions and watch rewards on top of that, which (in my opinion) was definitely more than you could have gotten by a regional reward. But I do understand that this depends on how much you play and your preferences.

almost 5 years ago - /u/Cashmiir - Direct link

Originally posted by Robesudod

Who can help me with the third tft mission bug (buy 3 of the same champion at once)?

It isn't giving me my reward and support doesn't answer 😭

D: Give support a little bit of time. We're just getting into the office now.

almost 5 years ago - /u/Cashmiir - Direct link

Originally posted by Z0MBGiEF

f**k that, I'll mail this to you and you can frame it and keep it under your pillow.

I would straight up frame this for my desk. I'll pay for shipping.

almost 5 years ago - /u/ItsAriya - Direct link

Originally posted by energized90

I mean, it is pretty convenient to stop giving out the MSI rewards, the year EU wins it...Who do we have to talk to?

Well, the whole Mid-Season-Trials was planned long before the spring split even started. But yeah, if you believe in the theory that somebody at the Riot HQ hates Europeans it all fits. ;)

It is always easier to remember the "bad experiences". Last year we made an EU only event on EUW and EUNE with ingame rewards and everyone else globally was upset and blew up reddit.

almost 5 years ago - /u/skiptomyluo - Direct link

Originally posted by Cashmiir

We're here. Just lurking.

Shouldn't you be playing TFT?

almost 5 years ago - /u/Cashmiir - Direct link

Originally posted by RuneKatashima

You realize September 17th 2053 you must utter these words. It's your obligation.

Put a reminder in my phone.