[2023] RiotAuberaun on Long Queue times in OCE, EUNE, and RU.

Original Post — Direct link

https://twitter.com/RiotAuberaun/status/1643670121708408834

We're investigating some issues with the EUN/OC/RU normal draft experiment that could be contributing to extreme queue times. Plan is to try to get a fix out for those today. If we can't or if queue times remain excessively high after the fixes, we'll revert it.

We knew it was possible the changes would increase queue times by some amount which is why we're testing, hard to say how much is the changes vs. problems transitioning some players from matchmaking to champ select, which has a cascading effect on queue times for everyone else.

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over 1 year ago - /u/Auberaun - Direct link

Originally posted by LurkingParticipant

From my experience on OCE, it looked like the queue wasn't even working. It would never go into champ select and if you tried to remove yourself from the queue, the "x" button wouldn't work, and I had to restart the client.

Yep, this is part of what we're fixing.

over 1 year ago - /u/Auberaun - Direct link

Fixes are now live in EUN and deploying to OC and RU - there were three pretty impactful issues that would affect queue times as well as causing people to get stuck in infinite queues. Will see how it's going after a few hours of the fixes being out.

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