I just finished an aram game, as I usually do, then afterwards get a message saying that I am permanently banned for cheating. I dont even know how it would be possible to cheat but for some reason im banned. Anyone else come across this?
External link →Hey there,
There was an issue that affected some players accounts on PBE exclusively. Associated live accounts were not affected. The PBE accounts that were affected should be reinstated now.
Apologies for the inconvenience caused by this one, and thanks for everyone's testing on PBE!
I am not sure if they new anti cheat system is implemented in the PBE patch? I haven't checked. But IIRC there was issues before people getting banned using overwolf and stuff like that? Do you use any third party programs like professor gg or any of those?
The issue was unrelated to Vanguard or any other Third Party Tool collisions. The affected accounts should be reinstated, and there were not any live accounts affected from this issue.
If there’s still a hold on any accounts that you think was not intended, writing into Player Support is the best route, it helped us triage the issue in this scenario.
Appreciate the patience!
Are Porofessor, Blitz, etc. still okay to use with Vanguard? The creator of Porofessor said it’s “approved by Riot” but the screenshot they have from Discord has been deleted and the link doesn’t work. I don’t know how things like this work but I’m afraid Vanguard will flag them as malicious.
I have also seen posts on r/riotgames where people have gotten falsely banned from Valorant for software like Corsair iCue, Razer Synapse, or something completely unrelated and Riot support just told them “we’re right and you’re wrong” so they lose their account with $$$ put into it. I use both of those softwares for my lighting on my fans etc. and I have target champions only and ctrl bound to buttons on my mouse. I’ve been stressing out because I’m afraid Vanguard will either detect one of those as malicious or something like my Photoshop drawing tablet scripts as a threat when it has nothing to do with League whatsoever. So if this does happen, what else can you do if Riot support doesn’t listen to you and tells you that you were cheating when you weren’t?
In regards to Vanguard information, we'll be looking to have a lot more detailed communications on that, as that time comes. This situation is not related to Vanguard at all, as it's not yet released. Happy to answer a few of the questions in the meanwhile though!
We're looking to make sure those programs can maintain functionality, assuming the existing scope and usage of the proper APIs are maintained.
We look to only ban people on malicious game-specific detections. Even if something may not be compatible with Vanguard, we wouldn't look to ban for this incompatibility. We're not going to make any assumptions going into League of Legends, and we'll make sure to give a testing leadup to make sure the actions we do are the intended ones that benefit players, not hurt them.
The Anti-Cheat team does actually individually review many escalations from Player Support, it's even been useful in this scenario to help narrow down what happened, and to get all the players back into game. We do also check other forms of social media escalations (r/riotgames included) to ensure our systems are working as intended.
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