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UPDATE 4:40PM PST: The AMA has "officially" ended, although a few of us may choose to stick around answering questions! This has been incredibly fun, and all of us enjoyed responding so much. I did a manual count and counted over 350 responses from the AMA participants. Thanks so much for coming with so many great questions!
Riot has 2,500+ employees and contract workers with really cool and valuable jobs: copyright lawyers, space planners, security experts... Most never get to interact with players. We wanna change that. So today's AMA features a number of people who don't normally get to talk to players. Some of these folks are full-time Rioters, and some of them are contract workers. All of them work at Riot Games and are crucial to helping bring you the game(s) you love.
The AMA will be split into two sessions, with the first group joining us from 10:30am–12:30pm PT, and the second group answering questions from 2:30pm–4:30pm PT!
Group 1 (Active 10:30am to 12:30pm PT):
u/The_May0r is the Senior Broadcast Producer for the LCS. He works with the production team and onair casters to tell stories and provide coverage for the LCS teams.
u/RiotToast is a Global Policy Strategist for Global Esports. He works on the Competitive Operations team to help design, implement, and manage Riot's global event structure and competitive ecosystem.
u/RiotAryeila is an Editor for the Tech Department at Riot. She runs the Tech Blog, supports tech communications, and posts pictures of her pets in work channels daily.
u/RiotVizRT is a Senior VizRT programmer on contract with the LCS. He adds data-driven graphics to the League broadcast, like Baron Power Play, Inhibitor Timers, and live graphs.
u/RiotDavin is Director of Insights for Riot Games. He helps researchers, analysts, and strategists all around Riot study and learn from players so that we can better serve them.
u/Isomalt is a Program Manager on the NA Regional Team. He works with partners to create IRL events, reads a lot of contracts, and started Riot as the Head of Food & Beverage.
u/RiotPubBard is a Production Coordinator on LoL Marketing. He wrangles creative teams, keeps everyone organized, and project manages publishing campaigns (recently, Preseason)
u/jenfolds is a Senior Instructional Designer for the People Team. She creates global learning experiences across a variety of content like feedback, people management, self-awareness, and more—she's also the worst Warwick you've ever met.
u/Riot_Shadowstorm is a Program Manager in Technology Operations. He helps keep the Technology Department running smoothly, leveling up Riot's technologists and improving department processes.
u/RiotTechOps is a Program Manager on the Technology Operations team. She makes learning & career development opportunities a reality for our Rioters in tech. From online curriculum about software testing to a year long class ending in a scary ropes course, she is there making sure these programs go off without a hitch!
u/RiotSafeandSecure is Riot's Director of IT and Security. He handles technical and security stuff for Riot’s non player facing things, is awful at League of Legends, and loves sour gummi worms and lifting weights
u/RiotReleaseMan is Release Manager for Legends of Runeterra. He coordinates and executes all of the release activities that ship Legends of Runeterra to players, is Master in LoR, and absolutely despises Ezreal and Heimer decks.
Group 2 (Active 2:30pm to 4:30pm PT):
u/Eneopa is Senior Quality Assurance Analyst on contract with the Localization Technology team. She helps Riot uphold its quality bar, leads risk analysis, and drives testing upstream all while climbing the rank ladder as support, and taking care of her dog, Karma.
u/RiotMobility is a Sr. Global Mobility Analyst at Riot. He manages mobility tax and global visa compliance for Riot, including for Worlds and MSI (aka the least sexy job in eSports).
u/RiotLocTech is the manager of the Localization Technology team. Her team builds the tools that enable translation and create the localized/translated builds of Riot's games (97% of players are playing on a localized/translated build. She also used to be the Localization Producer for LoL where she oversaw resolution of bugs affecting non-English builds.
u/superchIoe is Lead Stats Analyst for the LCS. They provide the numbers backing up the LCS, MSI, and Worlds, run the LCS stock market, and have all the excel tips you could ever need.
u/CloakOfTheBat is Riot's Associate General Counsel, a former top 5-ranked Starcraft player, and the world's tallest lawyer.
u/RiotWolfPack is an entire team of people behind the Player Support website, the tech on the site (like the How Much Have I Spent article) , Hextech Repair Tool, the internal tools that Rioters use to 'Riotize' their accounts, and the tools agents use to help players in Player Support. (So many different tools that work for players, Rioters, agents, etc.) Many of them have been at Riot working in backend tooling for over six years, with two being at Riot for almost nine years, so we can answer a lot more of the questions from those fabled years.
u/RiotTacticalRedPanda is a Graphics Producer for the LCS, MSI, Worlds, and ASE. She brings the LED stage and venue screens at events to life - think opening ceremony graphics, champion select effects, and team branded looks.
u/dzareth is Strategic Advisory lead for League of Legends. He oversees a number of strategic functions, like analytics, revenue strategy, growth, strategic finance and data. He also basically lives at Riot's Bilgewater cafe.
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