Hi all,
Seem to be having issues connecting to the sever in the North American area, getting an error message like this
Unable to connect to the server. Please check your network connection and attempt to reconnect to your game.
Edit: Rioter responded!
External link →We believe we have resolved this. Let us know if you are still having an inability to connect to games. Player support is the best avenue as we can track large ticket numbers.
What happened? As a part of upgrading our NA game server fleet we encountered some networking issues this morning (/23 blackholing some networking traffic from ATT if people are curious). The problem is mitigated right now but we'll need some time to get normal connectivity (latency) working again for ATT customers.
We apologize for the inconvenience.
Had the issue earlier at about 1:10 PST and am also on Ziply.
Can you please run a traceroute to 192.64.168.1 and paste output here or DM it to me?
I am also on Ziply and still having the issue.
Can you please run a traceroute to 192.64.168.1 and paste output here or DM it to me?
I question if this is fixed. At the time of posting (according to Reddit 12:48 PM PST), I had JUST been punished for not being able to connect to a game at 12:40. Not to say this is the Riot posters fault, they were probably told by QA/Production that the error had resolved. But I will not be playing ranked the rest of the day or maybe next few days if there isn't an update. Yes I had already submitted a ticket.
Also I don't BELIEVE my internet is AT&T. I use Ziply (Unless Ziply uses AT&T fiber cables and I'm unaware). So I don't think this was a ISP issue on my end.
Can you please run a traceroute to 192.64.168.1 and paste output here or DM it to me?
I am also on Ziply and still having the issue.
Ziply should be working now for anyone following along. If there are any other providers in Pacific NW that still have issues please let us know below. We're running extra checks in this region but want to be sure we don't miss anyone.
Might want to explain how to do that if you want the results
Those who knew sent them. I don't have a pre-written instructions for this to just paste and don't really want the liability of guiding folks around the CLI if they're unfamiliar but I understand what you mean.
devtrackers.gg
