A group of botters in low masters are griefing games in protest of riot not banning trolls

Hey there,

We've been actively tracking and actioning these groups at regular cadence, with hundreds of accounts being banned. This is a persistent group, and they have been willing to purchase a large amount of higher ranked accounts in order to circumvent the actions they receive.

Many of these accounts are stolen/compromised, causing collateral damage to the innocent account owners as well. We are working on multiple aspects of preventative technology for these sorts of behaviors (i.e. Vanguard for hardware bans that prevent these individuals from even entering game), but in the meanwhile, reporting these players does help them get to our eyes and out of game faster.

We're working on solving griefing issues as well but we don't really want to speak on it until we have something tangible to share. Hopefully soon™ we'll be able to share some of the work the team has been doing. This is just something that we can talk on right now because regardless of the reason, its still a problem too.

I don't want to keep saying "we're working on it" just as much as you don't like hearing/reading "we're working on it" again and again.