Original Post — Direct link
over 4 years ago - /u/The_Cactopus - Direct link

PHOTOSHOP BATTLE - help redecorate joe's apartment

https://i.imgur.com/OJpmcU4.png

over 4 years ago - /u/The_Cactopus - Direct link

Originally posted by reminderer

topical because shits f**ked now

edit: and by now i mean in this moment, im stuck in party that doesnt exists and i cant launch the game

ITT: me making a terrible mistake by responding to a well-deserved spicy meme with a serious link to the latest message from us on EU server stuff

https://twitter.com/RiotSupport/status/1243296815467778053?s=20

Edit: more updates on the Riot support twitter

over 4 years ago - /u/The_Cactopus - Direct link

Originally posted by D3monFight3

Here is mine, I think it came across pretty well

https://imgur.com/a/s2yLtf1

over 4 years ago - /u/The_Cactopus - Direct link

Originally posted by Kotouu

So he'll definitely say,"I'll talk to the rest of the team" Dude has the perfect job for the exact statement

I used to post comments like "I'll get on this! / I'll pass it on!" but I've actually come to believe that nobody gets real value out of those posts—the only real way to add value is to address the problem on the product side.

This is probably counter-intuitive, because most folks think that it's worth doing just to "calm things down," but I also think that's a bad approach. If you're interested, I shared some deeper thinking about why communications people shouldn't post things like "we're listening!" in this Twitter thread: https://twitter.com/RKRigney/status/1229605913931079681?s=20

over 4 years ago - /u/The_Cactopus - Direct link

Originally posted by Vortexspawn

That's nice, but why isn't that directly on your own server status page / in client notification?

I actually do agree it should be linked / posted in the affected region's client. Will see what I can do.

over 4 years ago - /u/The_Cactopus - Direct link

Originally posted by OO1O1OOOOO111O1O

You gotta be kidding me lmao

They’re gonna bring back clash “more frequently”

Do they genuinely hate EU servers?

We're pretty confident the ping issues aren't connected to Clash. And solving it will probably require us to work directly with ISPs who are under a lot of stress right now (and we're doing that). Read the latest here.

Edit: more updates on the Riot support twitter

over 4 years ago - /u/The_Cactopus - Direct link

Originally posted by Crazed_Alchemist

yo a ward desk lamp would be sick

over 4 years ago - /u/The_Cactopus - Direct link

Originally posted by Theometh

lol i wish my bathroom looked like that

over 4 years ago - /u/The_Cactopus - Direct link

Originally posted by Hue__hue

EUW burning, what do to calm down the masses?-Photoshop battle, thats it

Shared this above as well but it's likely an ISP level problem in EU connected to nutty web traffic generally atm. We're aware and working on it: https://twitter.com/RiotSupport/status/1243296815467778053?s=20

Edit: more updates on the Riot support twitter

over 4 years ago - /u/The_Cactopus - Direct link

Originally posted by samuuu25

Clash makes me scared for EUW servers :0

We're confident EU ping/server issues are disconnected from Clash. It seems to have more to do with increased web traffic generally causing issues at the ISP level. We sent out this tweet recently to give a little more context and right now we're working on more comms (including in-client messages) to keep folks updated on EU issues.

Edit: more updates on the Riot support twitter

over 4 years ago - /u/The_Cactopus - Direct link

Originally posted by redditiscucked4ever

My question is, won't bringing back Clash increase the web traffic because more people will log in to play in that short timeframe?

When I say web traffic I'm referring to the whole internet, not just League

BUT, you raise a point about a separate issue: there is increased League traffic too, which is why we'll position Clash in off-peak hours

over 4 years ago - /u/The_Cactopus - Direct link

Originally posted by D3monFight3

Nice, and although I do not fully agree with the reasoning considering you can buy other stuff with tokens and those got nerfed too, it is good that you guys addressed it. After all if the intent was to make those skins rarer you could have just made them cost more tokens.

Though I would be curious why you first implement stuff like this and then you address in depth why it is like this? Is it some PR technique like you talked about when you made those announcements for the anniversary? Kinda like the saying that it is easier to apologize than to ask for permission?

Re: timing of the post, we did actually post the English-only message early via Twitter yesterday. We had to wait for localization (three day window) to get it into today's QGT.

I think if I could do it over I'd get it pushed out by our official channel vs. a dev's channel. Frankly I underestimated how much people would care, given that it's not too big of a change (and you still get tokens faster than you ever would've in events prior to Night & Dawn). That's a mistake on my end, so feedback taken and noted

over 4 years ago - /u/The_Cactopus - Direct link

Originally posted by __jayj

A message from the community <3
https://imgur.com/aQnNMu8

lol... i actually did laugh at this one

over 4 years ago - /u/The_Cactopus - Direct link

Originally posted by Literally_kappa

Hello again Mr riot cactopus

hello fellow gamer how are you

over 4 years ago - /u/The_Cactopus - Direct link

Originally posted by mazrim_lol

must be so frustrating to be blamed for this when can't do much but wait for other companies to get their stuff fixed

nah, folks are rightfully upset—it's our jobs to get it back up and running at full capacity as quickly as we can

all part of the process

over 4 years ago - /u/The_Cactopus - Direct link

Originally posted by Literally_kappa

Still in ICU after you played garen against me :(

lol i've been bad recently, maybe i'll hop back on the grind

over 4 years ago - /u/EndlessPillows - Direct link

Originally posted by Vandelhelm

Lukas proceeds to have 10 car crashes per week and can't land a single job client. Also whenever he opens his fridge it's empty, he has to close it and reopen it for the food to show up every time he enters the house.

So, way better than Lukas 1.4

over 4 years ago - /u/wr4ithL0rd - Direct link

Originally posted by Somepotato

I'm not trying to disprove that point necessarily, but are you sure that the servers are definitely there knowing that that GeoIP can be incorrect? This can be determined with a traceroute/mtr -- I've no such IP to validate against myself as I'm NA

Yes, I'm sure.