Hey everyone, I work with the League Partner Program (LPP) in NA and want to provide some clarity here. We’ve been experimenting with an escalated player reporting system for NA LPP for several months now. It enables NA League Partners to report players for questionable behavior via the same avenues that any other player would, but they can also escalate their reports to Player Support via a specific channel to get them potentially addressed more quickly.
LPP members do not have the power to influence actions taken against other players. The rules and standards set to evaluate reports are the same across the board and maintained by Player Support. We can’t speak to why this particular player was banned, but this Player Support member’s post has more info on this specific case.
To clarify, the only difference between regular reporting and this is the potential speed at which reports are reviewed. We agree that the messaging around this NA LPP feature has not been clear and we completely understand why people are frustrated. While it may seem like influencers are abusing connections with Riot to get what they want, that is not and has never been the case. We do not approve of LPP members threatening players with this privilege and we address these instances when it happens.
So why does this escalated player reporting system exist? When there is an increased audience, each game will affect more than just the 9 other people playing. As being an influencer can sometimes attract negative behavior from other players, the purpose of this system is to diminish the negative impact on the community at large. That said, if an LPP report is acted upon, it is because that report would have warranted action if submitted by any other player. The LPP member is notified in the same way as anyone else via the client pop up, otherwise no other information is given to the person reporting. Influencers are also expected to adhere to the same behavior guidelines as other players and are not immune to action being taken against them. If you encounter any player in-game that you believe is exhibiting unacceptable behavior, we encourage you to use the in-client reporting tool or submit a Player Support ticket.
After the launch of LPP last year, we’ve been trying to do a lot more to support creators and alleviate common pain points. We’re trying out a bunch of new things and sometimes we’re not going to get it perfect immediately (see the change in exclusivity for LPP emerald chromas). If this expedited reporting system does not provide the support and value intended, we plan to adjust accordingly. We apologize for not having clearer communication on this one, and hope this provides more insight into the process.
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