Original Post — Direct link

I kinda don't get how the matchmaking and placement works, so please explain me if you get it.

This guy hit level 30 for the first time, played ALL PLACEMENT and LOST ALL OF THEM and got placed P4/G1 despite going 0/12 all games with 30 cs minute 20.

How is this even possible? Wasn't new people placed at silver?

OP.GG LINK : https://www.op.gg/summoners/euw/Ceyaphisievi-49698

EDIT: FOUND ANOTHER https://www.op.gg/summoners/euw/ebsspph-4iKou Gold 1, all placement lost 0/472

https://preview.redd.it/axnynppj88oc1.png?width=780&format=png&auto=webp&s=bc50f63c8b9a02a7fb5235a50dc8ce1f865f9bc4

External link →
about 2 months ago - /u/phroxz0n - Direct link

We're as upset about it as y'all are and we've been talking about these types of cases internally.

While we've fixed erroneous seeding of people who played normal games moving forward, we can't retroactively fix the cases of people who played their first games a month ago before we pushed the fix. (we looked into it, but it can't be done at the scale or speed that we need it to 😭😭)

The second set of cases look like bots 😭. If a player plays just aram or bot games they don't go through our seeding pipeline. This is also not something we're happy with and are looking at improving, but for these cases in particular, hoping that vanguard removes them from the ecosystem entirely.

Again, apologize for the experience, we're working on things and split 2 reset should hopefully put the erroneously placed players back in their right places.