over 5 years ago - Onirique - Direct link

Greetings,

We are aware you can't submit a ticket via the website and are looking into this issue. In the meantime, you can email support@ncsoft.com with your issue. Make sure to include screenshots if you want to report automated accounts (bots). Reminder that the forums are not the place to send your screenshots as it is name-shaming and is not tolerated here.

Thank you.

over 5 years ago - Onirique - Direct link

Greetings,

We are aware you can't submit a ticket via the website and are looking into this issue. In the meantime, you can email support@ncsoft.com with your issue. Make sure to include screenshots if you want to report automated accounts (bots). Reminder that the forums are not the place to send your screenshots as it is name-shaming and is not tolerated here.

Thank you.