We have encountered several challenges trying to get the server transfers back up since we moved to a new backend system in May. The new system requires an entirely new server transfer page that must be built from scratch. I will let you know once I have more details on a set date, but right now it is on hold  

On 10/21/2019 at 11:19 AM, KROCERA said:

Dear Sirs, For a week now my party friend has been banned for being from Belarus without his bot being his name is SecondHand Clan NNM, IT'S Banned For Belarus how is this possible ,

Please chek the question and why legal ppl are banned and bots go play free >??

I am a very old player here its time of Teon ,but i dont understand , how many ppl yuo want lost ?

Best KROCERA

created 15.09.2005

Send me your ticket number. 

We have no Dev update yet on this request, but I will bump the issue again with the team.

4 hours ago, Hyperlite said:

....and this couldnt be fixed with the regular maintenance in 10 hours?

We had the Oriana's event ready to go for tonight, but discovered a last minute critical issue several hours before it was scheduled to start prior to the maintenance. The unscheduled maintenance we just had for 1 hour was required to push the event out to another day  

In addition to Oriana, we will also have another Halloween event start next week

5 hours ago, Muran said:

Hi @Juji @Hime ...

27 minutes ago, lnPeru said:

But the items won in the event have also been deleted, it is correct that the ITEMs related to the event (LETTERS) be deleted, but the items won should remain, I have been full these days in the process of recomecting, I have not used any items, but in the end all have been removed, NCSOFT Fraud.

The deleted items were listed on the Letter Collector event details page from the start of the event.

2 hours ago, CottonCandie said:

Will you be doing something more Halloween oriented in the next week or so? Smashing pumpkins, Riding Brooms, Azz wings, Costumes? Might be fun no?

 

Something that might not cost NCoin for those who dont indulge because they have to pay real life bills?

We will have a Halloween e...

1 minute ago, hypermetropya said:

But the Honey vitality Beer is not annotated (event), so why was it deleted?

The Honey Vitality Beer was still listed under the section of items to be deleted. 

7 minutes ago, HItEye said:

Server UP, and we still waiting for new about "Halloween Fortune Reading Game".. 

we are buying blindly.. 

The page is in the process of being published, but here is the current rewards list:

Servers are coming up shortly, but the Aden server will need to be down for another hour (8:00 AM PDT). Apologies for the inconvenience.

Just now, Muran said:

@Hime @Juji What will happend with the 3 account??

We are still in the monitoring period for th...

Game servers will be down for maintenance for beginning Wednesday, October 16, 2019 at 5 a.m. PDT /  7 a.m. CDT / 8 a.m. EDT / 1400 GMT+2 will be unavailable for approximately 2 hour and 30 minutes. 

With this maintenance:

• Standard database maintenance and application restarts will be performed.
• The Letter Collector event will end and all related event items will be removed from players' inventories.
• Aden Talisman items will no longer be available in the L2 Store.
• Frintezza's Music Box will no longer be available on the L2 Store.
• Fixed a server c...

Game servers will be down for maintenance beginning Wednesday, October 16, 2019 at 5 a.m. PDT /  7 a.m. CDT / 8 a.m. EDT / 1400 GMT+2 will be unavailable for approximately 2 hour and 30 minutes. 

With this maintenance:

• Standard database maintenance and application restarts will be performed
• The Letter Collector event will end and all related event items will be removed from players' inventories. 
• Dragon Shirts will no longer be available in the L2 Store.
• Beleth’s Forgotten Spellbooks will no longer be available in the L2 Store.
• Halloween Fortune Reading Game will start and run for four weeks.

Other Notes:

• Rotten Fish Dishes can be exchanged until December 4.

Greetings Sylwek,

Please don't hesitate to submit a ticket via the Support tab above. Our Support team can help you trouble shoot.

Freya's Ice Rose will not be deleted. Just the (event) items noted on the news post.

Game servers will be down for maintenance for beginning Wednesday, October 9, 2019 at 5 a.m. PDT /  7 a.m. CDT / 8 a.m. EDT / 1400 GMT+2 will be unavailable for approximately 1 hour and 45 minutes. 

With this maintenance:

• Standard database maintenance and application restarts will be performed.
• The Letter Collector event will be available for 1 last week.
• Aden Talisman items will be in the L2 Store for 1 last week.
• Frintezza's Music Box will be available on the L2 Store for 1 last week.
• We will be reducing the number of Castle Siege NPCs. ...

Game servers will be down for maintenance beginning Wednesday, October 9, 2019 at 5 a.m. PDT /  7 a.m. CDT / 8 a.m. EDT / 1400 GMT+2 will be unavailable for approximately 1 hour and 45 minutes. 

With this maintenance:

• Standard database maintenance and application restarts will be performed
• The Letter Collect Event 2019 will be available for 1 last week.
• Dragon Shirts will be available on L2 Store for 1 last week.
• Beleth's Forgotten Spellbooks will be available for 1 last week.

Other Notes:

• Rott...

Greetings everyone,

Just a little clarification to the post from blaaahhhh: The Support does ask you to post on the forums when it is in regards to suggestions or ideas. This is done so we can collect the reactions to said suggestions and forward them to the appropriate members within our team.

Reporting other players/chars needs to be done by ticket to the Support team. Only they can look into these reports and investigate.

We are still monitoring for latency delays after we implemented the 3 client per PC limit. The decision to keep the restriction permanently will be decided in a few weeks.

Red Libra is not coming back just yet but we'll let you know when it does.

The Hero Weapons for Kamael do not exist since World Olympiad for Classic removed all those weapons before the Kamael update.

Greeting Adventurers,

We would like to remind you that harassment of any kind will not be tolerated. We have had several incidents in the past few months where we took action against multiple accounts and involved local authorities.

Some example of harassment include:

• Obscene, vulgar or inappropriate language towards you or others
• Threatening violence or bodily harm in game or in real life
• Extorting by PK for hunting spots, items, or Adena

While there is no issue with general banter and rivalry between other players and clans, please remain respectful to other players here on the forums and in-game. You can read the Rules of Conduct you’ve agreed to ...

October 3 marks our launch anniversary. Juji will be in game on Thursday handing out GM buffs. See the schedule below for your server on when you catch Juji.

Thursday, October 3 - times are in Pacific Daylight Time (PDT).

• Giran: 11 a.m to 11:30 a.m.
• Talking Island: 2 p.m. to 2:30 p.m
• Gludio - 3 p.m. to 3:30 p.m.
• Aden - 4 p.m. to 4:30 p.m.

Location: Monster Race Track

See you then!

Game servers will be down for maintenance for beginning Wednesday, October 2, 2019 at 5 a.m. PDT /  7 a.m. CDT / 8 a.m. EDT / 1400 GMT+2 will be unavailable for approximately 2 hours. 

With this maintenance:

• Standard database maintenance and application restarts will be performed.
• The Letter Collector event will be available for the next 2 weeks.
• Aden Talisman items will be in the L2 Store for the next two weeks.
• The Attendance Checklist event will end.
• The Grand Olympiad match request button has been removed as World Olympiad will be coming soon.
• ...