[2022] Accounts / IP Restricted

15 minutes ago, VEKTOR said:

What the hell is going on ?  I log into the game after reset and I get a message saying  , Accounts / IP Restricted. What did you break this time ? I am not the only person who has gotten this message.  Why do you guys always try to "fix something" but end up breaking ten other things.  My four main accounts are VIP 10 and you are burning my timer! Stop it already , you keep messing things up why ? You did not do anything against the guy who abused the key event and now you are screwing over paying customers ? Are you guys trying to kill the game ? If that is your goal , your doing a great job. FIX IT !!! or refund people the money they spent on VIP status.

6 minutes ago, knot13 said:

 

Please fix your game, thx.

3 minutes ago, kes1 said:

same errors here ,the fun fact is that i can login to site with my account but the moment i try to log with the same account ingame i get the error and i get force logout in the site too, whats going on?

Just now, DidAllCould said:

Same here what's going on?

Can you please submit support tickets for the issue?

 

 

9 minutes ago, Nevermind said:

Seems very widespread issue, @Juji

I have some accounts I'm not using for quite a lot of time, should I try logging them all, send tickets from all of them?

This is quite time-consuming and annoying, tbh. Is there anything could be done on NC's side to relieve your customers from this burden?

Or something customers can do to simplify this?

 

Thanks in advance!

8 minutes ago, H4nz0 said:

@Jujiafter a few tickets, can you just see what caused the issue and fix it instead of hundreds of tickets?  Just a thought 

We are investigating it further now with our team.