[2021] Reroll screwed me!

7 minutes ago, xNymue said:

After the yesterday’s maintenance I bought a prestige pack and activated it instantly but after the reroll I lost it,  I wrote 2 tickets already but no news! Only hello we will look into it and that’s it nothing more…. We have 2021 and you are a big company you should be able to respond immediately and fix those things, do something!!! @Juji    @Hime

Can you please send me your ticket number?

26 minutes ago, putrik said:

hi same problem here

Please submit a ticket if you haven't done so already. Thank you!

Glad to hear and thank you for updating us!