[2021] Live Server Maintenance: Wednesday, July 28, 2021

Game servers will be down for maintenance beginning Wednesday, July 28, 2021 at 4 a.m. PDT /  6 a.m. CDT / 7 a.m. EDT / 1 p.m. GMT+2 and will be unavailable for approximately 2 hours and 45 minutes.

With this maintenance:

• Routine server updates and modifications.
• Anti-BOT security measures will be implemented.
• Lara’s Eventful Day Off will continue for 2 weeks!
• The Marvelous Mermaid Chest promotion continue for 3 weeks!
• The Dragon Shirt promotion in the L2 Store will no longer be available.
  • The 10% bonus enchant success rate for Dragon Shirt and Dragon Leather Shirt will return to the default rate.
• The Summer Sale will end!
• Fixed an issue where an abnormal buff item was given out from the Lara event. The following items will be removed during the maintenance:
  • Team Leader Lara’s Gift
  • Heine Special Bait Coupon
  • Expertise Rune Pack (95-grade)
  • Expertise Rune Pack (R99-grade)

 

9 minutes ago, luukdoei said:

Are u planning on fixing the issue with random game crashes while teleporting between towns or teleporting in Party Instance Zones. I think it is an issue for atleast 3 weeks now.

The issue is still being investigated by the Dev team. I added more critical error screenshots to the report yesterday along with a reminder.

1 hour ago, OutrangeouS said:

Please check your server, been getting random dcs very often today! Reports across some european countries.

Im from Portugal btw

52 minutes ago, Kale said:

DCs in two computers in two differents citys. 4 Chars disconnected. Before enter Primeval and then inside. TY.

We are investigating the disconnections already.

Update: It appears that disconnections occurred across multiple NCW titles. The team is looking into the issue with Amazon since we did not see any abnormal network activity.

Servers are now up!

1 hour ago, KillerDevil said:

I can't log into core and naia at the same time, but does anyone else have this problem? do you mean that now we won't be able to play on both servers at the same time?

33 minutes ago, Ka said:

I connected on Chronos and got dc'ed at Essence
Can't log there while Chronos is running

1 hour ago, OutrangeouS said:

@Juji @Hime

You should check your files, its preventing people from login to Core.

If its made on purpose guess you'll lose more players, not the other way around.

We do not have any control over what other publisher security solutions can detect and block, so you will need to contact them regarding this issue.

48 minutes ago, Vosges said:

Gameguard tells me its detected Hack program wtf 100% leged 

 

 

 

Our support site has been updated with the latest articles regarding error messages.
https://support.lineage2.com/hc/en-us/sections/115001364366-Error-Messages

If you are still having issues after trying the methods provided in the support articles or have a different error message, then please submit a tech support ticket. 

59 minutes ago, Valkyrion said:

Anyone has problem with gameguard error 610 and 380? I haven't been able to log in the game. And yes I HAVE GONE THROUGH THE SOLUTIONS given: no proxy, no firewall, hosts file checked @JujiWould you mind looking into this ? 

 

43 minutes ago, mpoutara said:

error 610 and error 620 also here. Will you fix that or not? WE CAN NOT PLAY

Please delete the GameGuard folder in your Lineage II client folder so it can redownload. If you're still having issues after deleting the folder, please reach out to our Customer Support team so they can troubleshoot and gather more information.

9 minutes ago, Valkyrion said:

I did tried and submit a ticket with dxdiag attached hope we can resolve this problem quickly. Everytime there're an update something always happen. Please check it before you update.

Are you using a proxy to connect to the client?

24 minutes ago, WastedSoul said:

fully uninstalled game and made fresh install, nothing changed, same errorcode=620... and technical support not answering ticket already ~7h...

 

20 minutes ago, WastedSoul said:

I have this errorcode=620 after this maintanence on full updated win 10 pro

I'm sorry to hear the issue is persisting and thank you for submitting a ticket! Please do not bump your ticket. Our team will get to you as soon as they can to assist!

1 hour ago, beltway said:

On Windows 10 (another PC) everything is working, though.

So, question is: Why Freshly Installed L2 won't work on Windows 11 Insider (Dev Channel), if before the update everything was ok.

Let us follow up with GameGuard on Windows 11 compatibility. Thank you!

8 minutes ago, mpoutara said:

I have done ALL OF IT but NOTHING happened!!!

Error 620 always been there!!!

I can not play even with one player!!!

Tickets still UNANSWERED!!!

Everybody knows that it's YOUR fault and not our Computers!!!

FIX IT NOW / TAKE YOUR UPDATE BACK!!!

W E    C A N T    P L A Y   ! ! ! 

Are you using any kind of VM software or tool like NetLimiter?

3 minutes ago, Anything said:

In the past it used to work to have a exception for the lineage 2 folder for avast but that is not working now...

Seems like this is also the issue i might be having but for sure turning off or uninstalling my antivirus is not a acceptable solution...
@Juji @Hime @LIME

If you are using a Virtual Machine, then you are probably getting blocked by GameGuard.

3 hours ago, gags said:

Is now there is a chance that after the buff you not getting reward 2 of my toons were sitting in town , only 1 of them get lara box?

is it because i suppose to get team leader lara but once it is removed I'm not getting anything ?

Is that the reason why im not getting laras box?

@Juji @Hime

You should get the Lara's Elite Gift after the buff expires. 

If your buff expires while you are dead or teleporting, then you will not receive a gift box.