[2021] Unscheduled Live Maintenance: Thursday, April 15, 2021

Hello Everyone,

We are actively working on addressing the current latency issues experienced in game. As we work on these issues, we will need to bring the servers offline. So with that, we will have an unscheduled maintenance to change the server hardware. All Live servers will be unavailable at 1:00 p.m. PDT (10:00 p.m GMT+1). Game servers will be unavailable for approximately 1 hour and 30 minutes.

Thank you for bearing with us!

10 minutes ago, Rahliah said:

@Hime Would you be able to indicate your troubleshooting steps and testing by chance? What are your theories as to the issues that are causing the performance decline? Will you be testing any of the suggestions the community has indicated such as the disabling of the Greedy Chests and the watchful players thereof and disabling the Ranking System as a test? Any transparency here of some work or troubleshooting steps may help ease the community's mind that NCsoft has been listening and could help restore some faith in some of the player base. 

Regards,

Clobberstomp

Here is a list of temporary solutions we have tried in the past to address the latency issue on top of other backend optimizations, network adjustments, and hardware upgrades:

• Disabled Auto Hunting 
• Auto-hunting targeting speed changes
• NPC spawn times increased in Timed Hunting Zones
• Timed Hunting Zone UI disabled
• NPC spawn times increased in following field zones:
  • Altar of Evil
  • Pavel Ruins
  • Archaic Laboratory
  • Garden of Genesis
  • Guillotine Fortress
  • Seed of Hellfire
  • Land of Chaos
  • Plunderous Plains
• Ranking system logic changed
• Ranking system disabled
• Character creation disabled
• Restricted server capacity
• Auto-kick for dead AFK characters logged for 60 minutes
• Instant HP Potion logic changed
• Attack speed logic changed for Dual Weapons

1 minute ago, Rahkshi said:

You've literally just switch the server locations... how can you need hardware change already? 

We're working through all the potential places the issues could be coming from.

Just now, KingNothing said:

Any of these have players in it.

Coal mines is probably the most crowded place in whole l2, with tons of monsters per square and with a very high respawn rate.

These hunting zone changes were done back in 2019.

4 minutes ago, cancerdancer1337 said:

• Ranking system logic changed
• Ranking system disabled

We disabled rankings twice:

https://forums.lineage2.com/topic/14770-live-unscheduled-server-maintenance-thursday-august-22/
https://forums.lineage2.com/topic/15037-live-server-maintenance-wednesday-september-11-2019

The servers are now up!