[2021] Live Server Maintenance: Wednesday, April 7, 2021

Game servers will be down for maintenance beginning Wednesday, April 7, 2021 at 4 a.m. PDT /  6 a.m. CDT / 7 a.m. EDT / 1 p.m. GMT+1 and will be unavailable for approximately 9 hours and 45 minutes.

With this maintenance:

• Server hardware will be upgraded and the servers will be moved to AWS (Virginia, USA).
  • As compensation to the extended downtime, Party Hunting Boost  will increase to +100% (from +50%) for one week (4/7 through 4/14)
• Spring Boost event and server settings will continue for 2 weeks.
• The Fortune Reading Game will be available for one last week.
  • Luxury Fortune Reading Tickets will be removed from players' inventories on April 14.
• Pantheon Chest(s) of Protection will be removed from players' inventories.
• Fixed an event issue where the 2x Adena buff duration boost for the Isle of Souls time limited hunting zone was not applied. The event boost for the x2 buff duration will now be available for three weeks from 4/7 until 4/28.
• The following Event Collections and buffs will be removed on 4/21:
  • Fire, Water, Earth, Wind, Light, and Dark
  • Red Armor Crystal
  • Dark Armor Crystal
     

3 minutes ago, KissMyKnife said:

Hi @Hime
Good to heard, you guys decide to move to Virginia, and pay a Amazon Cloud Server but i have 2 question, you guys Pay Dedicated Server? and with nice GB/S Cluster?
Can you tell us what you guys payed? just a little info plz.

It's not information I'm privy too and as far as I understand it, we're upgrading.

The servers are now up! Please let us know if you experience any unusual character delays.

We are investigating now! Thank you!

We are working on bringing up the Chronos server now. 

2 minutes ago, SrtMarques said:

Will we have any compensation for this disorder!?

Party Hunting Bonus was increased from 50% to 100% for the entire week instead of one day as compensation for the long downtime and AWS migration.

Please bare with us at this time as we are adjusting several settings to resolve delays on actions.

We will be taking the Naia server down at 2:30 PM PDT to perform server optimizations. Apologies for the inconvenience!

2 minutes ago, iHyperlite said:

Wait, what?  FML...

 

also, naia extending 1 hour totally ruins the 2 hour runes i had going for swamp. lame...

Please contact our Customer Support regarding your Rune!

Chronos will need to be optimized as well and will be unavailable for approximately 2 hours.

Thank you all for your patience and staying up with us!

There are still server adjustments that need to be made but we're concluding the maintenance for the evening. The servers will be coming up shortly. Minor performance maybe experienced until we can finish our migration optimization.

54 minutes ago, Dariush1 said:

thanks for 0 compensation

 

We're not done yet with the optimization so we'll share compensation details later.