[2021] Ongoing Connectivity Issues – 2/10

Hello Adventurers,

For the last few days, we have been experiencing service interruptions on Lineage II. This is not caused by our servers as we have ensured they are running smoothly. These interruptions are illegitimate game traffic causing high latency, disconnections, and preventing normal connections from you to the servers.

Our team remains on top of the issue but unfortunately, you may experience the various effects of this such as being unable to connect to the game (The client will be closed.) or frequent disconnections.

We'll let you know as soon as connectivity returns to normal. Thanks for bearing with us!

@DraeckeThe team is actively preventing the service interruptions.

3 minutes ago, eXoCrit said:

Once again urs servers are perfect.. and we are the problem right ? As usual

It does not state in the message the issue is on your end but because of the interruptions, some will feel the effects.

Hello Adventurers,

For the last few days, we have been experiencing service interruptions on Lineage II. This is not caused by our servers as we have ensured they are running smoothly. These interruptions are illegitimate game traffic causing high latency, disconnections, and preventing normal connections from you to the servers.

Our team remains on top of the issue but unfortunately, you may experience the various effects of this such as being unable to connect to the game (The client will be closed.) or frequent disconnections.

We'll let you know as soon as connectivity returns to normal. Thanks for bearing with us!

@DraeckeYes, for the most part we are not seeing frequent large connection drops but there are residual effects as the team works on the issues and the interruptions persisting.

3 minutes ago, BAION said:

@Hime, it must be hard to always be putting on the cape for those whose job it has been to say that the problem is others.

We're not trying to push blame onto players. It was just more context that the issue isn't server performance or hardware for the server interruptions issue.

If you are still experiencing connection issues while logging into the game or after, then please contact our tech support team ASAP via a support ticket.

Submit a Tech Support Tech:
https://support.lineage2.com/

4 hours ago, Slycutter said:

I have had an open ticket for over 30 days now they cannot resolve because they know this answer but are not allowed to tell me.  Random DCS update server not loading dc at the login screen all attribute to what you just posted and they know it but won't speak to it and who we kidding it looks like @Juji and  @Hime only work 1 day a week now.

Juji last login 3/3/21

Hime last login 3/2/21

Nuff said.

The issue you are experiencing is unrelated to the connection issues that only started on 2/10. Can you respond back in the latest ticket you submitted for further troubleshooting?

We are looking into this issue and will provide an update as soon as we have more information. Thank you!