about 2 years ago - Juji - Direct link
7 hours ago, iHyperlite said:

when i go to buy a server trasnfer, it says the date it will be processed is today. this is not possible, it should process next maint.  is this an error that will mess the transfer up next week?

It is a cosmetic issue (front-end) with the transfer date pulling the request date and should not affect your transfer for next week. It has been escalated to the web team to quickly address.

about 2 years ago - Juji - Direct link
22 hours ago, SIHESTCZECH said:

Sorry to bother you, 

but my server transfer at 16. march was not succesful - i was stucked on Chronos. 

Now im trying to pay for server transfer and - suprise - system count it as successful.

So ill be stucked on Chronos for another 2-3 weeks? This is really enoying. Just because of FAIL from NCSOFT.

COULD you do something with it?

Thanks

12 hours ago, Dmitriy said:

@Juji Realy, what whith this problem? I can't buy transfer for same charter, Error in test...

Apologies that you could not transfer this week,  we were just informed of this issue last night and are looking into it with the team.

Please try to purchase a server transfer again, we cleared the 30-day waiting period for the characters that attempted on 3/16.