over 1 year ago - Hermes - Direct link

Hello,

I apologize that you guys are having issues receiving your Bonus Night Market Coins.

Please remember that there is a limit of 2,000 Bonus Coins for both weeks combined, so if you received 2,000 Bonus Coins during the first week, you won't receive additional Bonus Coins because you have already reached the limit.

If you believe there is an issue with your distribution, please contact Customer Service. They will be able to look into your account and help you resolve the problem.

Thanks you.

Hermes

over 1 year ago - Wissp - Direct link

We are currently looking into an issue where some players did not receive Night Market Coins. The problem has been identified and it only affected Night Market Coin purchases completed during the final 24 hours of the promotion (11/02 4AM - 11/03 4AM).

Players who purchased Night Market Coins and are eligible for the Bonus Coins will be receiving these coins on a final distribution. We will update this topic when the distribution is completed. We apologize for any confusion or inconvenience this issue may have caused.

over 1 year ago - Hermes - Direct link

Hello!

We have just processed all remaining transactions for players who purchased the Night Market Coins from 11/02 4AM - 11/03 4AM. Please check the coupon code section of your account here, and then apply the coupons that have been inserted.

If you still have issues, please send me a PM so I can help you.

I apologize for the trouble.

Hermes