over 1 year ago - ShieldMaiden - Direct link

Apologies for the frustration, the team has been working nonstop on this issue to get to the bottom of the problem. It’s still one of our top priorities and take the disconnects extremely seriously. As always, we will be sure to share any updates!

over 1 year ago - ShieldMaiden - Direct link

I understand and wish I had more details to share with you. I really do. The dev team is working hard on trying different solutions, seeing how it plays out and adjusting as necessary. It’s a fine balance of keeping the walls up to slow down the bots while allowing our players to play without disconnects. We’ve discussed some of those attempts such as when the AH was overloaded or when there were extreme disconnects, even worse than now. We also cannot disclose everything, as it would defeat the purpose of stopping the bots. The team is eager to figure out a solution to both stop disconnects and prevent bots from multiplying.

over 1 year ago - ShieldMaiden - Direct link

I’m not blaming the disconnect issue on any one thing. If it was, it would be easier to fix. There are numerous things going into it. But sure, the EAC and the bots are contributing in their own ways.

over 1 year ago - ShieldMaiden - Direct link

Were both Valtan disconnects at the same point in the raid?

over 1 year ago - ShieldMaiden - Direct link

Could you let me know at what point during the raid the DC happened?

over 1 year ago - ShieldMaiden - Direct link

Hmm okay, since they are all similar, could you describe what was happening at the time?

Loading screen? Picking up loot? Just standing around? Etc

over 1 year ago - ShieldMaiden - Direct link

Any similarities? Such as during loading screens?