almost 2 years ago - ShieldMaiden - Direct link

We are currently discussing and looking into options with a merge. Absolutely not ignoring anyone, actually had quite a few great conversations about it in Discord last night!

almost 2 years ago - ShieldMaiden - Direct link

We did! The topic of merges are constantly evolving. If you remember merges were first decided against and that was only a few months ago. Now, due to players feedback, the conversations have reopend and logistics looked into.

almost 2 years ago - ShieldMaiden - Direct link

Not at all, Roxx and I were clear in our information that region and server merges would not be happening only a few months ago.

almost 2 years ago - ShieldMaiden - Direct link

No problem! I understand! We’re just the messengers, not the decision makers and definitely not those that touch code. Could you imagine the mess?

almost 2 years ago - ShieldMaiden - Direct link

Feedback is important for any case in the same way that sure, everyone has their opinons on stuff and alot of it contradicts which people don’t see. But when it becomes focused and allows us to gather metrics and really flesh out a full report, it carries more weight when big decisions like this need to be made.

There are only so many resources on a dev team and it’s hard to prioritize and shift focus or make changes very quickly. Especially with two big brands.

almost 2 years ago - ShieldMaiden - Direct link

Right… only a couple of months. At this time we were also working on roadmaps, classes, the letter and more. Things this big do not move quickly. No matter how badly anyone wants it to.

almost 2 years ago - ShieldMaiden - Direct link

Of course, there was a point of miscommunication too in what was even possible. As region merges and server merges are two completely different things which is why things looked like they bounced around. It wasn’t until more recent that the number of players on the servers became a concern to experience content.

almost 2 years ago - ShieldMaiden - Direct link

Amazon, AGS and AWS are all seperate from each other.

almost 2 years ago - ShieldMaiden - Direct link

At this time the only information I have is the team is discussing the pros and cons of region and/or server merges while also looking into the steps that would need to be taken to make it work on the technology side. There are no current timelines or expectations.

almost 2 years ago - ShieldMaiden - Direct link

I’ll be honest that there was even a moment of confusion within the team with the words server and region being swapped around at first without realizing it. Never was it intentional, just an honest mistake. And then there was confusion by what is possible and not. Then a decision to not do anything BECAUSE of the confusion but now that it’s all talked out, settled and organized (thanks to feedback) we’re now confidently moving forward.

And no problem!! I’m happy to answer! This was all things that we discussed last night in the Discord and were able to gather even more ‘complaints’ of players unable to do new content which we take very seriously.

almost 2 years ago - ShieldMaiden - Direct link

When it effects millions of accounts and multiple different departments, it does.

almost 2 years ago - ShieldMaiden - Direct link

As long as the rules are followed that everyone agrees to before they can even type, no one is banned due to just feedback.

almost 2 years ago - ShieldMaiden - Direct link

Absolutely and any time!! Yeah, the island thing is a huge concern that we’re following.

almost 2 years ago - ShieldMaiden - Direct link

Definitely not lessening your experience at all! Working with systems like this I fully am aware that no two setups are alike.

almost 2 years ago - ShieldMaiden - Direct link

Actually it’s MUCH easier on Discord haha, I’m only this chatty currently because I’m able to be more casual with chats and less ‘statement’ focused now

almost 2 years ago - ShieldMaiden - Direct link

Okay