[2020] JUN 25 - "Black Screen"

Aug 16, 16:26 UTC
Resolved - This incident has been resolved.

Jun 27, 22:38 UTC
Monitoring - We have deployed a hotfix to address some of these issues. Patch notes are available, here: https://forums.mtgarena.com/forums/threads/66434 We are continuing to monitor the situation, and will provide additional updates as necessary.

Jun 26, 01:45 UTC
Identified - We have identified the cause of this issue, and we’re working towards releasing a hotfix as soon as possible. While there is no ETA at this time, we will update you with maintenance information as soon it’s available.

We apologize for any inconvenience and thank you for your patience and continued reports. For all other issues, please contact support: https://mtgarena-support.wizards.com/hc/en-us

Jun 25, 20:19 UTC
Investigating - We're investigating reports of players experiencing a "black screen" after the 1.09.00 Game Update for the release of Core Set 2021.

If you are experiencing this issue, please submit your game logs here to assist us with tracking the issue: https://feedback.wizards.com/forums/918667-mtg-arena-bugs/suggestions/40755814-jun-25-black-screen-issues

For information on how to locate your log files, go here: https://mtgarena-support.wizards.com/hc/en-us/articles/360000726823-Creating-Log-Files