Magic The Gathering: Arena

Magic The Gathering: Arena Dev Tracker



Yesterday

Comment

Originally posted by Glorious_Invocation

Sorry to bump in, but do you have any info about the sealed/draft bug that came with the last update? Just wondering if it's even worth holding onto the bugged drafts and if they can even be fixed.

Sorry you got hit this bug.

Unfortunately, the fix to the best of my understanding will probably not allow you to edit limited decks in events already in this state, just prevent new ones from getting into it.

I would contact Customer Service about your in progress event.


18 Sep

Comment

This was an asset bug and is being fixed in an upcoming relesse. The text shown is correct.

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Sep 18, 00:58 UTC
Completed - Maintenance is now complete. Patch notes are available below. If you began playing @MTG_Arena prior to the start of maintenance you may need to restart your client. Thank you!

21.09.02 Patch Notes:
- Fixed a bug that made the emblem created by Teferi, Who Slows the Sunset behave improperly
- Fixed a bug that caused spells with Rebound to improperly allow casting other spells from exile
- Fixed a bug with Feather, the Redeemed that caused their ability to return more cards from exile than intended

Sep 17, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 17, 22:59 UTC
Scheduled - A hotfix for @MTG_Arena will soon be available. Maintenance is scheduled to begin at approximately 4:30 p.m...

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16 Sep

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Sep 16, 23:45 UTC
Resolved - Our services have remained stable, so we consider this incident resolved. If you continue to experience any issues, please contact customer service. Thank you!

Sep 16, 21:53 UTC
Monitoring - Performance has stabled, and we have re-enabled the store on @MTG_Arena. We are still monitoring the situation to ensure continued stability.

Players may need to restart their client to receive pending Store purchases. If you continue to experience issues, please contact customer service.

Sep 16, 20:57 UTC
Update - To help with our investigation, we have disabled the store at this time. Players who completed purchases will receive their items as soon as possible.

Sep 16, 20:23 UTC
Investigating - We are investi...

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Comment

We are tracking this bug, and sorry you got hit by it.

From what we can tell, the bug only occurs if you navigate away from the initial limited deckbuilding scene prior to saving a deck.

We hope to have a fix in an upcoming release, but avoiding doing the above should be a workaround for players in the meantime.

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Sep 16, 18:08 UTC
Completed - Time to become what you fear! Maintenance is now complete, and #MTGMidnight is now available on @MTG_Arena!

Sep 16, 16:26 UTC
Update - If you experience an issue with deck building during a Sealed event, please contact customer service for further assistance: https://mtgarena-support.wizards.com/hc/en-us/requests/new Maintenance is on-going.

Sep 16, 16:12 UTC
Update - Players who do not receive their Renewal egg rewards are encouraged to restart their client. Maintenance is on-going.

Sep 16, 15:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

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14 Sep

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Sep 14, 22:47 UTC
Resolved - This incident has been resolved.

Sep 14, 22:46 UTC
Update - We are continuing to investigate this issue.

Sep 14, 16:38 UTC
Investigating - We are currently investigating reports of issues with this week's Midweek Magic event. The event is unavailable at this time.

Comment

We have resolved this issue impacting this event and it is now up and running. Apologies for the inconvenience, and thank you for your patience!


13 Sep


11 Sep

Comment

Originally posted by implode311

u/wotc_Cromulous any idea if compensation will be provided for people who are missing ICRs from backend update 2-3 weeks ago? I sent an email to customer service like 2 weeks ago, and I'm not getting a reply from customer service. I lost out on 4-5 Rare ICRs and 45 uncommon ICRs (probably some amount of vault value as I've uncommon complete). Maybe even missed out on Mythic, but who knows for sure. I grind 15 wins a day for the 7/9/11/13/15th wins ICRs.

I understand delays suck, since Support is pretty busy right now, but they are still your best bet if you believe you haven't received rewards of some kind. They are best equipped to look into what you've done and what you've gotten.

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Sep 11, 16:17 UTC
Resolved - All players who qualified for Day 2 of the Arena Open should now properly see the token on their account (top right of the screen, by the Wildcard tracker and in-game currencies). If you are still experiencing issues, please contact customer service, using the Qualifier Weekend / Arena Open form: https://mtgarena-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000419612 Thank you!

Sep 11, 15:33 UTC
Identified - We have identified the issue and have implemented a fix. We are doing a follow-up deployment to ensure all players that should have received a Day 2 token properly do so.

Sep 11, 15:14 UTC
Investigating - We are invest...

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