devtrackers.gg
I purchased the 20 pack MKM alchemy bundle, and did not receive any golden packs. Is this a bug?
External link →I purchased the 20 pack MKM alchemy bundle, and did not receive any golden packs. Is this a bug?
External link →Yup! We just discovered that as well. We've temporarily disabled that bundle while we fix it, and we'll be automatically granting your missing Golden Packs soon, so keep an eye on your inbox
Edit: Bundle is back, Golden Packs progress confirmed. We'll be getting missing rewards out to players via Inbox.
Edit 2: The inbox messages have been sent out now, so everyone should have their missing Golden Packs restored
Any timeframe on when we will get access to the bundle?
Working on it now. The thing that should have worked to fix it didn't, so we're digging deeper. No current ETA, but we're trying to get it back up soon
I bought the alchemy bundle (on steam) with 15,000 gold yesterday. I got neither packs nor golden pack progress. And nothing in my inbox. I tried restart the game and played some new games. Nothing works! It seems that you guys didn't fix the bug!
You’re experiencing something different than that bug. Please contact customer support and they can help you out.